Job Description

• Minimum of 5 years of experience in retail management, with at least 3 years in a regional or multi-unit management role.

Skills:

• Strong sales and operations management skills, with a proven track record of driving sales growth and profitability.
• Exceptional leadership skills, with the ability to motivate and inspire teams to achieve their goals.
• Strong financial acumen, with experience managing budgets, P&Ls, and inventory levels.
• Strong communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders.
• Experience with retail systems and tools, including inventory management and reporting tools.

Responsibilities

Sales and Operations Management:

• Develop and execute regional strategies to achieve sales targets and profitability goals. \xc2\xb7 Drive store-level accountability for meeting and exceeding sales targets, including driving average transaction value (ATV), conversion rates, and sales productivity metrics.
• Ensure exceptional customer experience across all stores, driving customer satisfaction and loyalty.
• Monitor and manage store-level operational and financial performance, including sales, gross margins, labor costs, inventory levels, shrink, and other KPIs.
• Identify opportunities for operational improvements, such as inventory management, store layout, merchandising, and staffing levels.
• Work collaboratively with cross-functional teams, including marketing, merchandising, supply chain, and finance to ensure effective execution of corporate initiatives.

Team Management:

• Manage a team of Store Managers, providing coaching, guidance, and performance feedback to ensure that each store is achieving its sales and operational goals.
• Develop a culture of high-performance, accountability, and continuous improvement across all stores.
• Foster an inclusive and collaborative work environment, supporting employee engagement and retention.

Financial Management:

• Develop and manage the regional budget, ensuring that all expenses are managed effectively and efficiently.
• Monitor and manage store-level P&Ls, including sales, gross margins, labor costs, inventory levels, shrink, and other KPIs.
• Develop and execute regional pricing strategies, ensuring that pricing is competitive, profitable, and aligned with corporate guidelines.
• Manage inventory levels and turns, ensuring that stores have the right merchandise at the right time to meet customer demand.

Compliance and Risk Management:

• Ensure that all stores comply with company policies and procedures, as well as local, state, and federal regulations.
• Manage risk and safety issues, including security, hazardous materials, and emergency preparedness.
• Conduct regular audits of stores to identify potential compliance or safety issues and take appropriate action to mitigate any risks.

Benefits

• Basic salary MYR10,000, salary including incentives can be up to MYR35,000 (Subject to candidate\'s experience, interview performance and last withdrawn pay)
• Claimable traveling allowance (petrol based on mileage and hostel claim)
• Free parking, coffee vending
• Must be able to work at Shah Alam.
• Ability to travel within the region as needed.
• Must be able to work flexible hours, including evenings, weekends, and holidays
• Must be able to converse in Mandarin and English (Spoken and Written)

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