Job Description

Tim Hortons (Tims) is a beloved Canadian brand founded in 1964, that offers premium coffee blends, freshly baked goods and sandwiches. We are committed to create a welcoming environment that celebrates diversity and inclusion.

Job Responsibilities

Maintain smooth workflows and efficient operations by supervising, supporting, and delegating tasks during shifts Build positive employee experiences on every shift. Provide coaching and feedback. Cultivate a positive work culture that fosters teamwork and collaboration Deliver exceptional customer service and lead by example to create a welcoming store environment Adhere to company procedures for store opening/closing, coordinate shift schedules, monitor attendance and promptly address performance issues. Enforce company policies and standards Provide operational support and perform store tasks. Oversee store cleanliness and stock organization Maintain rigorous quality control in food and beverage preparation. Conduct regular store inspections to ensure compliance with regulations Monitor sales performance and assist the store manager in achieving targets Clearly communicate store updates to facilitate smooth shift handovers. Report any issues, incidents, or employee performance concerns to the store manager

Role Requirements

At least 3 years' experience in the service industry with at least 1 year experience in a supervisory role Passion for F&B industry with proven experience in delivering excellent customer experiences Proven experience in leading teams Strong interpersonal and communication skills Able to multitask and manage change in a fast-paced environment Willingness to engage in shift work, which includes work on weekends and PH

Tim Mate Benefits

Uniforms Training provided Health and medical coverage Employee meals and discounts Career development and progression pathways
Job Types: Full-time, Permanent

Pay: From RM2,300.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Experience:

F&B supervisory: 1 year (Preferred)
Language:

English (Preferred)
License/Certification:

Food Handling Certificate (Preferred)
Location:

Putrajaya (62502) (Preferred)
Work Location: In person