Job Description

• At least 5 years of retail experience with minimum 3 years management experience at least at Manager level.
• Experience in retail operations, budgeting, planning, customer service, sales and people leadership and management.
• Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer.
• Proficient in Microsoft Office products and retail business systems.
• Ability to communicate in English and Bahasa Malaysia.
• Ability to build, lead and manage high performing teams.
• Ability to utilize tools to support conflict resolution and employee coaching and counseling.
• Strong analytical thinking skills with the ability to identify patterns and trends in data.

ResponsibilitiesJob Responsibilities * Assist Store Manager in the day-to-day operations of the store.

• Responsible for overseeing the daily operations of a store, making sure IT runs smoothly and effectively including manpower planning and staff training.
• Distributing responsibilities to empower and develop team members.
• Responsible for setting daily, weekly and monthly sales goals set by management.
• Managing store stock take, Re-ordering stock, Stock take and replenish stock to selling floor.
• Overseeing store day-to-day operations of employees to ensure adherence to Skechers operating guidelines.
• Analyze store performance to maximize sales.
• Responsible for managing and leading the given store, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience.
• Ensure consistency and compliance of Skechers operating and service standards, policies and procedures.
• To oversee the day-to-day work and operations of employees to ensure adherence to Skechers operating guidelines.
• Ensure high standards of store operations are achieved at all times, providing consumers with high-quality shopping and brand experience.
• Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape and store formats.
• Loss prevention a key operational discipline.
• Ensure Retail Marketing plans are executed seasonally - aligned with brand marketing plans.
• Maintaining the overall image of the store in accordance to visual merchandising standard.
• Work in accordance with Regional and VM standards and execute the look-and-feel of the store as pre-agreed.
• Monitor revenue and expenditure in the retail stores/outlets to ensure attainment of profit objectives.
• Providing your team with a stimulating and supportive environment. By directing all operational aspects of the given store and driving sales whilst minimizing costs.
• Responsible for recruiting, training, supervising and appraising staff. To facilitate staff development.
• Support Area manager/District manager to develop a team capable of executing strategies and meeting financial objectives and secure succession plan through effective training and staff retention program.
• Implement and enforce comprehensive health and safety protocols to safeguard employees and customers.
• Any other ad hoc duties assigned.

Benefits

• AWS
• STAFF PURCHASE
• TEAM BUILDING

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