Shop Manager

Kuala Lumpur city centre, Kuala Lumpur, Malaysia

Job Description


MohonKelayakanRequirements * At least 5 years of retail experience with minimum 3 years management experience at least at Manager level.

  • Experience in retail operations, budgeting, planning, customer service, sales and people leadership and management.
  • Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer.
  • Proficient in Microsoft Office products and retail business systems.
  • Ability to communicate in English and Bahasa Malaysia.
  • Ability to build, lead and manage high performing teams.
  • Ability to utilize tools to support conflict resolution and employee coaching and counseling.
  • Strong analytical thinking skills with the ability to identify patterns and trends in data.
TanggungjawabJob Responsibilities * Assist Store Manager in the day-to-day operations of the store.
  • Responsible for overseeing the daily operations of a store, making sure IT runs smoothly and effectively including manpower planning and staff training.
  • Distributing responsibilities to empower and develop team members.
  • Responsible for setting daily, weekly and monthly sales goals set by management.
  • Managing store stock take, Re-ordering stock, Stock take and replenish stock to selling floor.
  • Overseeing store day-to-day operations of employees to ensure adherence to Skechers operating guidelines.
  • Analyze store performance to maximize sales.
  • Responsible for managing and leading the given store, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience.
  • Ensure consistency and compliance of Skechers operating and service standards, policies and procedures.
  • To oversee the day-to-day work and operations of employees to ensure adherence to Skechers operating guidelines.
  • Ensure high standards of store operations are achieved at all times, providing consumers with high-quality shopping and brand experience.
  • Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape and store formats.
  • Loss prevention a key operational discipline.
  • Ensure Retail Marketing plans are executed seasonally - aligned with brand marketing plans.
  • Maintaining the overall image of the store in accordance to visual merchandising standard.
  • Work in accordance with Regional and VM standards and execute the look-and-feel of the store as pre-agreed.
  • Monitor revenue and expenditure in the retail stores/outlets to ensure attainment of profit objectives.
  • Providing your team with a stimulating and supportive environment. By directing all operational aspects of the given store and driving sales whilst minimizing costs.
  • Responsible for recruiting, training, supervising and appraising staff. To facilitate staff development.
  • Support Area manager/District manager to develop a team capable of executing strategies and meeting financial objectives and secure succession plan through effective training and staff retention program.
  • Implement and enforce comprehensive health and safety protocols to safeguard employees and customers.
  • Any other ad hoc duties assigned.
Manfaat
  • AWS
  • STAFF PURCHASE
  • TEAM BUILDING
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Job Detail

  • Job Id
    JD1032337
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3800 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur city centre, Kuala Lumpur, Malaysia
  • Education
    Not mentioned