Job Description

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Job Title: Shop Manager
Posting Start Date: 10/30/25
Posting Location: Kuching, MY
Requisition ID: 42526
Primary Responsibilities * Manage the overall operation of a shop with not over 6 staff. Ensure the operation is efficient and meet related standard.

• Handle shop operation related complaints and emergency properly.

• Maintain sufficient & accurate stock level in the shop for our Amway business owners.
• Promote & maintain security - shop facility, stock & personal safety.

• Ensure the submission of daily Cash Sales Summary (CSS) on time and accurately.

• Gather feedbacks from ABO and leaders to improve the operation and customer service.

• Maintain good relationship with vendors and external organizations-bank, police office, security etc.

• Coach, motivate and train staff to maintain good customer service at all time.

• Ensure the facilities within shop are in good condition through diligent monitoring & providing systematic maintenance.

• To conduct monthly self-audit in the shop so as to ensure full compliance at all time.

• Regular check on cashiering, payment collection, SA88 input, PRS information input
• Ensure full compliance with statutory/government bodies & observes rule of law when conducting business May it be licensing/regulatory or safety requirement.

PROGRAMS, PROCESSES, SERVICES:

• Regular check on cashiering, payment collection, SA88 input, PRS information input (R)
• Regularly check on shop assets and equipment (R)
• Support company run Promotional, training & motivational activities (R)

STRATEGY DEVELOPMENT (AOP/LRBP)

• Plan for yearly capital expenditure and manpower requirement

STAFF MANAGEMENT:

• Train staff to be courteous and helpful
• Improve relationship with distributors, vendors and colleague
• Staff Discipline
• Develop Staff performance expectations & track performance.

Information at a Glance
Helping People Live Better Lives
Amway is based in Ada, Michigan, U.S.A., with global headquarters still located on the same property where the company was founded. Family-owned and guided by enduring values, we continue to be shaped by our Founders Fundamentals. Since 1959, our heart has remained the same: helping people realize their potential. Today, that mission spans six continents and more than 100 countries and territories.
Amway complies with the General Data Protection Regulation (GDPR) - the protection of personal data and digital privacy. Each of our affiliate locations have their own visa work permit and hiring and immigration policies, which may impact the ability to consider applicants who need authorization to work in a particular country.
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Skills Required