Shop Manager

Kuching, Sarawak, Malaysia

Job Description

Primary Responsibilities * Manage the overall operation of a shop with not over 6 staff. Ensure the operation is efficient and meet related standard.

  • Handle shop operation related complaints and emergency properly.
  • Maintain sufficient & accurate stock level in the shop for our Amway business owners.
  • Promote & maintain security - shop facility, stock & personal safety.
  • Ensure the submission of daily Cash Sales Summary (CSS) on time and accurately.
  • Gather feedbacks from ABO and leaders to improve the operation and customer service.
  • Maintain good relationship with vendors and external organizations-bank, police office, security etc.
  • Coach, motivate and train staff to maintain good customer service at all time.
  • Ensure the facilities within shop are in good condition through diligent monitoring & providing systematic maintenance.
  • To conduct monthly self-audit in the shop so as to ensure full compliance at all time.
  • Regular check on cashiering, payment collection, SA88 input, PRS information input
  • Ensure full compliance with statutory/government bodies & observes rule of law when conducting business May it be licensing/regulatory or safety requirement.
PROGRAMS, PROCESSES, SERVICES:
  • Regular check on cashiering, payment collection, SA88 input, PRS information input (R)
  • Regularly check on shop assets and equipment (R)
  • Support company run Promotional, training & motivational activities (R)
STRATEGY DEVELOPMENT (AOP/LRBP)
  • Plan for yearly capital expenditure and manpower requirement
STAFF MANAGEMENT:
  • Train staff to be courteous and helpful
  • Improve relationship with distributors, vendors and colleague
  • Staff Discipline
  • Develop Staff performance expectations & track performance.

Skills Required

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Job Detail

  • Job Id
    JD1269554
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuching, Sarawak, Malaysia
  • Education
    Not mentioned