Job Description

At Air Products, our purpose is to bring people together to reimagine whats possible, collaborate and innovate solutions to the worlds most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.Reimagine Whats PossibleWe are seeking a talented and enthusiastic Smart 3D Application Analyst to join our dynamic and thriving global support. This global team provides customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of software technologies. This application analyst will initially focus on supporting and developing Smart 3D, however it is expected the analyst will develop knowledge of additional applications, resulting in broader growth opportunities. * As a Smart 3D Application Analyst, you will:

• Be the front line client support for a variety of engineering design engineering design applications, with an initial focus on Smart 3D.
• Maintain Smart 3D computing environments through installation and administration of Smart 3D applications, host servers and databases.
• Work with other SmartPlant Analysts and Engineering teams to provide additional testing, training, troubleshooting and documentation in respect of Smart 3D.
• Work with other SmartPlant Analysts and Engineering teams to investigate, test, and deploy new applications and technologies to benefit the design engineering community.
• Document work processes for all levels of Smart 3D use and support (end users and other CAD systems specialists).
• Communications, coordination, documentation, minor project management and advanced troubleshooting.

As a Smart 3D Application Analyst, you will have: * An Engineering Degree (or equivalent: specialized training, certification, or appropriate work experience).

• Experience supporting Smart 3D for 5+ years.
• Experience with a Smart Enterprise integrated tool environment.
• Experience using or supporting one or more of the following tools: SmartPlant PID, SmartPlant Foundation, Bentley MicroStation preferred, but not required.
• Experience working in a Citrix environment.
• An ability to independently assess and prioritize competing urgent issues, whilst identifying areas for improvement in design processes and assisting in creating and implementing said solutions.
• General understanding of Information Technology (IT) infrastructure and processes.

We are the worlds largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

Air Products