Job Description

Key Responsibilities
Team Management Support * Assist the MCM in managing and coordinating the daily tasks of the MC team

• Monitor RS Routine Service RC Routine Collection and sales performance of MCs
• Handle VOC Voice of Customer cases especially those involving irregular RS or sales

Onboarding and Training * Onboard newly joined MCs and ensure smooth integration into the team

• Conduct On the Job Training OJT to equip new MCs with the necessary skills and knowledge

Operations and Logistics * Ensure sufficient stock of uniforms tools and equipment for the MC team

• Prepare filter quantity forecasts for Warehouse Admin to request from the SCM team
• Verify and approve supporting documents for RS postponements or cancellations submitted by MCs

Performance and Compliance * Review and verify mileage reimbursement claims submitted by MCs

• Conduct inventory audits in collaboration with the Service Operations Team
• Perform RS tasks during manpower shortages due to contract terminations or MC absences

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor Degree or equivalent in All Business Field
• Preferably at least 1 year of related working experience.
• Preferably SENIOR MAGIC CARE specializing in Management or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 CONTRACT positions available

Skills Required