Job Description

DescriptionPrimary Objective:Custodian and system expert who can advise, analyze, plan, implement, maintain, support (and retire/refresh where required) all locally hosted (On premise, Cloud) data related platforms inclusive of data lakes, data warehouses, data marts, ETL, reporting, dash boarding and analytics:Common to all Senior Analyst

• Maintain and ensure data platforms running in production are kept running and supported in a healthy state;
• Analyze and recommend new application and platform acquisitions to meet evolving Singapore Operation\xe2\x80\x99s needs based on capturing and documenting business requirements elicited from business stakeholders
• Where the data platforms are in-house developed do the required coding and development, otherwise engage with 3rd party vendor to get enhancements developed and then deploy into test and prod when ready
• Ensure IT is operated in a manner that complies with Bank Policies and frameworks, standards, circulars, guidelines and MAS regulated act, notices, circulars, and guidelines applicable to technology (Compliance, Audit, Risk Adherence). \xe2\x80\x93 Application and Platforms
• Ensure IT assets are protected and secure \xe2\x80\x93 Applications and Platforms
• Assist in annual budgeting \xe2\x80\x93 Applications and Platforms
• Be a key stakeholder and technology partner on the bank Digital journey.
• Foster and champion bank PRIDE values within the technology department and imbue the department with a culture of teamwork, innovation, discipline, resiliency and dedication to how work is approached.
• Where vendor based solution approach adopted and/or outsourced approach, arrange due diligence and assessment from technology perspective on behalf of users.
• Provide day-to-day support to business users on any data platform related system issues or constraints
• Ensure assigned application deployments running on bank managed environments are properly QA and meet conditions.

Operating ExpenseN/A[Remark If Any]RevenueN/A[Remark If Any]Eg. Sales Volume, Transaction Volume

• Co-ordinate the setup and manage test environments to ensure business can do their enhancements and new projects testing.

Specific to Enterprise data platform and datamarts

• Enterprise Data Platform and Datamarts: Next Generation Cloud Data lake platform, theme specific cloud data marts, on premise legacy data warehouse system, on premise staging database, custom developed ETL

Key Responsibilities:Strategy, Planning, Mgmt. ReportingPeer Relationship

• Provide expert advice and support to technology management in the area of expertise

Job Titles / PartiesNature of Interactions

• Contribute in the formulation a comprehensive Branch IT strategy covering IT policies and procedures, security, architecture, business solutions and operational functional requirements
• Keep abreast of developments and innovations in the FI IT landscape
• Provide mentorship, support and guidance to colleagues, share information and facilitate

IT Solutions, Infrastructure Management Services, ITSecurity Services teamsCollaborate to deliver IT solutions and maintain IT operations for business & support unitsEngage and/or participate to ensure IT operations and project related activities and deliverables comply within acceptable regulatory, audit, riskparameters.problem solving

• Contribute in the yearly budgeting for IT expenditures and investments.

IT OperationsIT Governance and Service Continuity team

• Ensure data platforms running in production are healthy and functioning per expected.

• Ensure prompt and efficient provision of IT support based on assigned area of expertise

(includes request from Data center operations team)

• Oversee contingency plans and ensure their adequacy

• Ensure IT assets are protected and secure

• Maintain and ensure timely renewal of digital certificates and proper lodgment with IT

security team.

• Ensure IT operations run in a manner consistent with high score from audit, risk,

compliance assessments. The following to be operationalized as standard procedureInternal Relationshipagainst all IT asset components:Job Titles / PartiesNature of Interactions

• Administrative Accounts \xe2\x80\x93 All admin accounts lodged into PAM solution per group IT Security guidelines and MAS notice 655 point 4.1
• Patching \xe2\x80\x93 Patch notification process established with vendors and patch calendar

Business Units & Support Units and Branch MangersProvide IT support to all Business Units & Support Unitsupdated, upon patch release assessment and implementation as needed Per patching guidelines and MAS notice 655 point 4.2

• Hardening - Per component definition and enforcement against SG security standard and Group IT Security guidelines and SG addendum/s and MAS notice 655 point 4.3
• Network Perimeter Defense \xe2\x80\x93 Network traffic and segments, firewalls, proxies, dns, vpn access setup in secure manner per group IT security guidelines and MAS notice 655 4.4

SG Operations and Tech Risk teamLevel 2 review party to assess risk on operational and project matters.Outsourcing review party.SG ComplianceLiaison on regulatory matters includingnotification to IT for MAS circulars and follow-ups

• Malware \xe2\x80\x93 IT Security consulted and all required IT security protections installed on IT assets per MAS notice 655 point 4.5
• Multi-factor Authentication \xe2\x80\x93 MFA, where applicable implement MFA of administrative and internet accounts with access to customer information using PAM per MAS notice 655 point 4.6
• Logging and Monitoring \xe2\x80\x93 Security, Capacity, Downtime, Audit
• Capacity Mgmt. \xe2\x80\x93 Pre-emptive monitoring (via monitoring), planning and execution of capacity upgrades as needed
• EOL/EOS Upgrades \xe2\x80\x93 Per group guidelines. Track and execute upgrades and/or do risk assessment and deviation approval.

RequirementsRequirements:
Bachelor Degree - Bachelor Degree/Masters Qualification.- \xe2\x80\xa2 TOGAF architecture certification (not mandatory)\xe2\x80\xa2 .Net developer related certification (not mandatory)\xe2\x80\xa2 Java developer related certification (not mandatory)\xe2\x80\xa2 SQL Developer related certification (not mandatory)

• Minimum 5 years of experience documenting requirements, designing solutions, and coding or configuring data related platforms as part of technology department in a financial institution based in Malaysia or Singapore
• Minimum 3 years of experience in providing level 3 IT operations support in a financial institution based out of Malaysia or Singapore.
• Minimum 3 Experience writing and reviewing Functional specifications, Technical design documents, interface documents

Experience managing vendors

• Working knowledge of bank operations and products
• Experience in DWH schema design (on oracle, SQL Server, MySQL, PostgreSQL DB platforms), ETL and Reporting platforms

Experience in agile based SDLC methodologies

• .Net | Java | SQL | Python | Scripting | ETL platform | Reporting Platforms development skills
• Technical experience in industry data management and reporting platforms such as SAP BI, Tableau, Talend, Crystal reports

Hadoop, AWS EMR, Sparks platform experience.BenefitsDental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

RHB Bank