Job Description

Description

Primary Objective:

• Perform technical administration and support for large scale enterprise wide middleware solutions, WebSphere MQ and ACE and other middleware software across distributed platforms on day to day operations.

• Supporting System Performance Monitoring to ensure middleware systems & all monitored production systems are under the team\xe2\x80\x99s preview and responsibilities to ensure monitored systems operating in optimum level and meeting agreed SLA / OLA.

Key Responsibilities:

Strategy and Planning

• Review and define new hardware architecture, design, implementation, support of MQ/ACE and other middleware software with its interface systems
• Manage projects/initiatives in terms of operational efficiency, cost effectiveness and time savings

EAI Operational

• Operate and follow operational standards, policies & procedures when performing day to day tasks.
• Deploy and support of middleware components, WebSphere MQ/ACE including application development cycles to implement, configure debug app. problems that relate to MQ/ACE and etc.
• Perform Websphere MQ base installation, configuration and tuning e.g. maximum message size buffer pools page sets
• Define MQ objects including queues and channels
• Configure security enhancement (authorization, authentication, SSL, etc)
• Administration of MQ application queues & Logging
• Monitoring of MQ resources utilization
• Perform regular housekeeping, maintenance and performance tuning
• Stop/start MQ/ACE services.
• Backup & restore of MQ objects definition
• Perform MQ support & Problem Determination
• Perform connectivity testing from client applications to MQ, and distributed communication.
• MQ version upgrade/patches
• Participate in \xe2\x80\x9cOn Call\xe2\x80\x9d and onsite support for off hours and weekend activity.
• Participate in Disaster Recovery Exercise
• Perform MQ performance monitoring/tuning and optimization /capacity planning.
• MQ High Availability/failover test for new integrated system implementation
• Create and maintain up-to-date MQ documentation (installation & configuration, security, user and operation guides) and DR documentation for all MQ integrated systems
• Implement projects with minimal supervision as well as work with different application and infrastructure teams to support the current integration environments

System Performance Monitoring

• Support Performance Monitoring tools and collaboration with other parties to resolve application performance issues and restore acceptable customer experience usage of the application.
• Review and generate monthly reporting for System Performance Monitoring.
• Drive continual improvement into monitoring /measurement/ alerting practices and tools within the infrastructure team
• Train other operations and IT associates on the monitoring tools usability

Requirements

Requirements:
Diploma - Computer Science, Information Technology or Computer Engineering.

Certifications in Middleware(JBoss/MQ/IIB) Systems Administration & management, Oracle Solaris, IBM AIX, HP- UX, Red Hat Enterprise Linux, Oracle Enterprise Linux, CentOS, Virtual Infrastructure, ITIL foundation as well as Systems Management \xe2\x80\x93 Performance & Capacity Management systems and etc.

• 3-5 years\xe2\x80\x99 experience in supporting and operating in IT infrastructure environment
• Basic technical knowledge of System Architecture, System and Application performance.
• Technical experience with at least one of the major middleware solutions, preferably MQ/IIB, JBoss EAP/EWS
• Strong Production experience in managing and administrating middleware in a clustered load balanced environment for mission critical systems
• Strong knowledge of Solaris, AIX and Linux operating system environments
• Technical knowledge of System Architecture, System and Application performance, various IT technology and architecture
• Proficiency in performance monitoring and tools e.g. Dynatrace and Nagios.

• Able to work independently as well as in collaboration with a team; strong team player.
• Excellent interpersonal, communication and relationship building skills

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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