Job Description

Description

Primary Objective:

• Develop and enhance product proposition to attract new and retain existing customer base
• Develop and enhance customer journey for deposit products to ensure seamless onboarding, engagement and drive transactional behaviors
• Identify and expand acquisition channels for deposit products
• Develop Key acquisition strategies through partnerships, collaborations and campaigns
• Partner and work closely with respective internal & external stakeholders to implement new products/customer journeys to meet Bank objectives, support strategic direction and create new ideas & solutions.
• Evaluating business processes & requirements, uncovering areas or improvement by developing and implementing solutions
• Monitoring deliverables and ensuring timely completion of projects.

Key Responsibilities:

Consumer Deposits Solutions

• Improve & develop Consumer Deposit propositions to address customer\xe2\x80\x99s needs surrounding MCA, FX Remittance, CASA & FD
• Review & enhance customer journey to drive business objectives. Implementing initiatives across digital & non-digital platforms to drive customer stickiness and greater customer experience
• Manage and monitor project implementations to ensure quality is delivered and ensuring business objectives are realized with approved project scope, timeline and budget
• Identify, acquire, build and maintain relationship with key partners to achieve win-win collaborations (via internal & external stakeholders)
• Ensure projects & initiatives meet business objectives and conforms with regulatory requirement & guidelines

Consumer Deposits Acquisition

• Develop acquisition strategies for Consumer Deposits and identify business opportunities to ensure business objectives are met
• Design, plan and implement end-to-end sales and marketing campaigns to drive customer acquisition
• Coordinate sales channels and supporting units to grow deposit including MCA, CASA, Joy@Work and segment accounts.
• Identify & develop new acquisition channels to ensure simple and seamless onboarding by customers
• Collaborate with internal and external stakeholders to drive new channels of acquisition
• Collaborate with Group Marketing to develop marketing strategies and plan to drive acquisition of key deposit products

Requirements

Requirements:
Bachelor Degree - .

Minimum 3-5 years\xe2\x80\x99 experience in Banking and Project Management with exposures in product development, marketing and experience writing detailed business cases and product rollout plans.

• Familiarity with Banking Products & Technologies
• Innovative, critical thinking, good analytical and communication skills
• Ability to work effectively with internal & external stakeholders and drive project outcomes

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

RHB Bank