Job Description

Job Responsibilities Telephone dunning (X, 30 & 60 days bucket) accounts. Retrieve voice message and perform call back to customer via dialer system (Call Back Campaign). Attend to customer and update latest contact details. To review transfer payments/reversal of Late/Finance charges on daily basis. Raised reversal on Fee Base a/cs (Annual Fee/Amin Fee/SST) on weekly basis. Prepare listing for panel lawyer to issue NOD on monthly basis. Handling ad-hoc task - i.e. Financial Aids Programme. Display professionalism when handling external and internal customers at all time. Carry out all other duties assigned from time to time by management. Ensure clean desk policy are adhered at all times. Escalate any suspicious or fraudulent activity to your manager, independent risk management, internal legal counsel or compliance officer Ensure strict adherence to all credit policies, procedures, BNM guidelines, Group compliance etc Job Requirements Degree in any field or working experience in Credit Management will be an added advantage Preferably 1-2 years of working experience in Credit Management field. Fresh graduate are encouraged to apply Strong communication skills, especially English and Bahasa Melayu. Proficient in Mandarin will be an added advantage Possess strong interpersonal and analyticalskills Computer literate, i.e. Microsoft word and excel Target oriented, able to work as team and under taxing environment Flexible to work on extended hours/ weekend if required. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

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