So Avp, Client Services & Settlement Officer, Custody & Investment Operations Centre

Kuala Lumpur, Malaysia

Job Description


About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

  • Perform all data input provided and instructed by Operations Officers into
Perform all data input provided and instructed by Operations Officers into multiple systems to support daily operations of Custody i.e. local/foreign market equities and bond in trade settlements, FX, Money Market Deposit(MMD), Clean payment and free of payment shares transfer etc

Pro-actively work with operations team to ensure trade are settled correctly meeting SLA and cut off time as well as market holidays; investigate and resolve any exceptions if necessary

Adhere, check and verify each process and steps in the Standard Operations Manual (SOP). Review standard operating procedures, evaluate operational processes and identify opportunities for improvements and streamline for better efficiency

Prepare daily/monthly reports, advices and statements and deliver to clients accurately and promptly

Prepare filling of all transactional records and generate daily reports for reconciliation. Attend to daily discrepancies of all outages i.e. cash, GL and securities.

Assist in implementation of project activities in accordance with the work plan, including new products, services, system enhancements

Attend to urgent meetings within operation and technology team to understand system processes

Assist to document, highlight, escalate and communicate issue and problems faced within the team assigned

Prepare statistics and management report on custody operations to cope with extra or unpredictable market patterns or metric.

Job Requirements
  • Minimum 2 years of working experience in Custody and Investment Operations related will be added advantage.
  • Good empathy, interpersonal & communication skills.
  • Possess knowledge of process, products & services.
  • Self-motivated and work under minimal supervision.
  • Proven experience working in an office environment.
  • Proficiency in all Microsoft Office applications.
Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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Job Detail

  • Job Id
    JD970006
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned