Job Description

About GBG

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.


With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

GBG SOC Team

The GBG Security Operations Centre (SOC) plays a crucial role in safeguarding GBG's information systems and data. SOC analysts collaborate with other technology and business-critical teams to enhance security measures and ensure compliance with industry standards and regulations. GBG operates a SOC with colleagues operating within our offices across the world, providing a follow-the-sun service to the business.

SOC Analyst

You will be responsible for supporting the SOC Manager and overseeing GBG Security Operations activity. Improve and challenge existing processes and procedures in a very agile and fast-moving information security environment.


Key elements of the role include continuous surveillance of network traffic and end-user behaviour, analysing security alerts, and investigating potential threats using various tools and technologies. Responsibilities encompass managing security events and alerts, participating in incident response activities to mitigate impact, and documenting incidents for future reference and lessons learned

What you will do

Maintain up-to-date knowledge of the threat landscape:

Stay informed about new security solutions and emerging cyber-attacks.

Review and analyse logs:

Interpret problem activity and prepare detailed analysis and management reports with improvement recommendations.

Identify, investigate, and resolve security alerts:

Use SIEM tools and other security technologies to detect, analyse, and respond to security incidents.

Provide regular statistics and information for service and management reviews:

Generate and present periodic reports on security metrics, incident trends, and overall security posture.

Raise awareness of security operations services:

Educate peers and business stakeholders about security operations services and provide training as needed.

Conduct hypothesis-based threat hunting:

Utilise up-to-date threat landscape research to proactively search for indicators of compromise (IoCs) and potential threats within the network.

Offer security advisory and situational awareness briefings:

Provide stakeholders with timely and relevant security advisories, situational awareness briefings, and threat intelligence updates.

Ensure processes align company policy, and regulatory requirements:

Regularly review and update security processes and procedures to ensure compliance.

Build high-trust relationships:

Foster strong relationships with internal teams, external partners, and stakeholders to facilitate effective communication and collaboration on security matters.

Monitor Threat Intelligence Platforms:

Ensure threat intelligence data is current and actionable. Respond to alerts and integrate threat intelligence into security operations.

Use SIEM and security tools:

Continuously monitor GBG's security posture using SIEM and other security tools. Identify and investigate anomalous activities and behaviours and take appropriate actions to mitigate risks

Skills we're looking for

Technical Skills:

Proficiency in using SIEM (Security Information and Event Management) tools. Knowledge of network protocols and infrastructure. Knowledge of cloud-based Infrastructure and SaaS platforms. Experience with intrusion detection/prevention systems (IDS/IPS). Familiarity with endpoint security solutions. Understanding of firewalls, VPNs, and other security technologies. Ability to analyse and interpret log data.

Analytical Skills:

Strong problem-solving and analytical abilities. Capability to conduct root cause analysis. Experience in threat hunting and incident response.

Communication Skills:

Excellent verbal and written communication skills. Ability to prepare detailed reports and documentation. Proficiency in delivering security briefings and training sessions.

Experience:

Previous experience in a SOC or similar security role. Hands-on experience with threat intelligence platforms. Hands-on experience with SIEM and security solutions. Familiarity with regulatory requirements and standards (e.g., ISO27001, GDPR, PCI-DSS).

Certifications (Preferred):

GIAC Certified Incident Handler (GCIH) or similar CompTIA Security+. CompTIA CySA+

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.


To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to behired@gbgplc.com and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Unleash your potential and be part of our mission to power safe and rewarding digital lives.