Job Description

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.
About the Role
Our Social Sciences Graduate Program offers opportunities to apply your analytical, communication, and problem-solving skills in backend operations. You'll support cross-functional teams, handle processes that keep the business running smoothly, and gain exposure to compliance, coordination, and customer support. This role is perfect for graduates who enjoy structured work, teamwork, and making an impact behind the scenes.
What You'll Do

• Assist backend operations in handling client or account-related inquiries

• Support process documentation, reporting, and compliance checks

• Collaborate with internal teams (e.g., sales, operations, customer support) to resolve issues

• Participate in process improvement and contribute feedback for efficiency

• Ensure accuracy and consistency in operational tasks and system updates

Requirements

• Bachelor's degree in Social Sciences, Communications, International Relations, or related fields
• Strong communication and coordination skills
• Analytical mindset with attention to detail
• Ability to work well under pressure in a fast-paced environment
• Proficiency in Microsoft Office tools; quick learner with technical platforms

Benefits

• Hybrid working arrangement
• Opportunities for enriching career growth, including exposure to regional contexts.
• Complimentary snacks and beverages available in the office pantry
• Healthcare coverage (medical, dental, optical), gym benefits
• Flexibility in smart casual dress code
• Young, vibrant and open work culture

Skills Required