Software Application Support Engineer
Kuala Lumpur, Malaysia
Job Description
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Job Responsibilities:
Contract length: 12 months Salary: RM4,000.00 - RM5,500.00 per month Benefits:
- Software application support & monitor related to Hospital information and other clinical systems
- Level 1 support as per assignment on issue, including Infra
- Level 1 Application Support either onsite or remote
- Level 1 troubleshooting/ ID creation for all systems, as per SLA standard
- Assist in patch release/ upgrade activities
- Documentations \xe2\x80\x93 user guide/ user requirements/ process flow
- Basic SQL trouble-shooting skills
- Assist in project & other infra issues whenever required PC; desktop; Printers, WIFI, other peripheral HW supports
- To provide phone support remotely during standby hours (24/7 rotation basis) as and when required
- To attend urgent and top priority cases onsite to resolve the incident during standby hours
- Support Staff is required to Clock-in/out daily during office hours
- In the event there are any urgent issues on systems, the Support Staff may be required to return to hospital site for support without advance notice
- Possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor Degree or equivalent in Engineering (Computer / Telecommunication), Computer Science / Information Technology
- Min 3 years of technical experience that familiar with Hospital Information System (HIS), SQL, UAT, Patching / related.
- Good communication skills in English, Malay language for both spoken and written
- Possess own transport (Required to travel within Klang Valley, KL)
Contract length: 12 months Salary: RM4,000.00 - RM5,500.00 per month Benefits:
- Opportunities for promotion
- Professional development
- Monday to Friday
- On call
- Diploma/Advanced Diploma (Preferred)
- Support Hospital information system (HIS): 3 years (Preferred)
- patch release: 3 years (Preferred)
- Infra Support: 1 year (Preferred)
- SQL/UAT troubleshoot: 2 years (Preferred)
- English (Preferred)
- 50% (Preferred)
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Job Detail
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Job IdJD919252
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned