Job Description

Key Responsibilities

Test Automation & Framework Development

Design, develop, and execute automated test scripts for

ServiceNow modules and custom applications

using the

ServiceNow Automated Test Framework (ATF)

.

Quality, Defect Management & Analysis

Perform thorough

root cause analysis

on failed tests and system defects. Ensure clear, detailed defect reporting and communication with the Development Team. Manage and track testing progress and defects using

Jira

.

Collaboration & Continuous Improvement

Collaborate closely with the Development Team and stakeholders to understand functional requirements and translate them into

test plans and automation strategies

. Contribute actively to

continuous improvement initiatives

within the testing process. Explore and evaluate the use of

AI tools and machine learning techniques

to improve testing effectiveness, productivity, and quality, including test generation, defect prediction, and root cause analysis.

Version Control & Tooling

Maintain version control of all automation code using

BitBucket

, following proper branching, merging, and code review standards. Lead the maintenance and enhancement of the

existing automation framework

, ensuring optimal performance, reusability, and scalability. Establish and maintain robust testing solutions using

Python and Selenium

for complex web interfaces and integration points beyond ATF capabilities. Accelerate test script creation and maintenance using

Playwright

to generate, debug, and refine Python/Selenium scripts.

Required Qualifications & Experience

3-5 years

of professional experience focused specifically on

software test automation

. Demonstrable expertise in

ServiceNow Automated Test Framework (ATF)

, including complex test suites, step configurations, and custom UI steps. Strong working knowledge of

Python scripting

with hands-on experience using

Selenium

. Practical experience using

Playwright

to accelerate or enhance Python/Selenium test automation. Proficiency with

Jira

for defect tracking and test progress management. Experience using

BitBucket

for source code management. Bachelor's degree in

Computer Science, Software Engineering, Information Technology

, or equivalent practical experience.

Preferred Qualifications (Added Advantage)

Experience configuring and using

Jenkins

or other

CI/CD tools

to schedule and run automated test suites. Familiarity with

TestRail

or similar test management tools for test case organization, execution planning, and results reporting.
Job Type: Contract
Contract length: 12 months

Pay: RM9,000.00 - RM10,000.00 per month

Application Question(s):

Do you have hands-on experience using ServiceNow Automated Test Framework (ATF) to design and execute automated test cases? Do you have hands-on experience writing automation scripts using Python with Selenium? Do you have experience using BitBucket for version control (branching, merging, code reviews)? What is your expected salary?
Education:

Bachelor's (Required)
Experience:

software test automation: 3 years (Required)
Location:

Bayan Lepas (Required)
Work Location: In person