Do you have a passion for building cutting edge solutions? Join us in the heart of innovation as a Software Engineer and be a key driving force behind the next wave of transformation technology. At our subsidiary company, Everlife-Chemoinformatics, we're not just offering a job, we're inviting you to be a key player in shaping the digital landscape.
What You'll Do:
Develop new features and modules for the ChemoLIMS (Laboratory Information Management System*) product and provide support for existing installations
Fix bugs found in our products and its related modules and components.
Provide Level 2 (on-site) and Level 3 (specialized) support to users.
Conduct on-site installation, testing and commissioning of projects, user training and signing of user acceptance tests.
Provide pre-sales support by conducting product presentations and demonstrations to prospective users.
Provide post-sales support by doing User Requirement Study and attending related meetings.
Requirements gathering from customer and documenting them into a Functional Specification Document for product development.
Assist to identify new applications targeted at the healthcare, medical, clinical, life sciences or research institution sectors.
Develop and document system design, user manual, product information, troubleshooting guides and its related documentation.
Provide support for both internal and external customers through telephone, online and on-site and documenting all calls and solutions and its status.
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