Job Description

Auto Count Hiring! Full Time Software Support (Sg) in Selangor, Earn up to MYR 4,000 - Ricebowl
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Software Support (Sg)
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MYR2,800 - MYR4,000 Per Month
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Fresh Graduates
More than 40 have applied to this job
Posted a day ago o Closing 7 Oct 2025
More than 40 have applied to this job
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Requirements

• At least Diploma in IT related courses.
• Able to communicate in both English and Bahasa Malaysia.
• Candidates fluent in mandarin is added advantages as role requires candidates to deal with mandarin speaking clients.
• Service minded person and patient person.
• Familiar or experienced with accounting system or software support will be an added advantage.
• Fresh graduates are encouraged to apply for this position.

Responsibilities

• Provided support such as guidance, troubleshooting or consultation to dealers and customers on AutoCount Products via phone calls, emails and remote access.
• Primary customers and dealers will mainly be based in Singapore, requiring effective communication and service standards suited for the Singaporean market.
• Keeps record of the job performed such as inquiries, complaints, feedback and solution provided.
• Follow up unfinished job from time to time both internally and externally to ensure customer's inquiries does not left unattended.
• Able to work both independently as well as a team.
• Ad-hoc task may be assigned by team leaders from time to time if required.

Benefits
Benefits

• 5 Working days
• Parking Subsidy
• Full-stocked fridge and pantry: coffee, tea, biscuits and etc.
• Medical, Dental and Optical benefits, Hospitalization & Surgical Insurance and Group Personal Scheme.
• Training and guidance provided
• Smart casual working attire
• Festive seasons and birthday celebrations
• Sports Activities (Badminton)

Why Join Us

• AutoCount is a vibrant and youthful company - Join a fun and fast growing team.
• We aspire to be the most preferred brand in the Asia and you can be part of the success story of AutoCount.
• Provide our employees a stable work environment with equal opportunity for learning and personal growth.
• Provide a competitive salary & benefits package.
• We encourage creativity and innovation for improving the effectiveness of the company.
• Maintain open two-way communication between employees, management and customers.
• We encourage work life balance practice in the company.
• Friendly working environment

Skills
Technical Troubleshooting Customer Service Communication Skills
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