Job Description

est Strategy and Planning:

Develop and execute test strategies for IT systems and applications within the telecommunications domain. Create detailed test plans, including scope, objectives, resources, timelines, and risk assessments. Coordinate with stakeholders to align testing efforts with project goals and deliverables. Team Leadership and Management: Lead and mentor a team of testers, providing guidance and support to ensure high-quality outcomes. Manage test assignments, track progress, and ensure timely completion of testing activities. Conduct regular team meetings and performance reviews to foster a productive and collaborative work environment.
Test Design and Execution:

Design and develop comprehensive test cases and test scripts based on system requirements and technical specifications. Oversee the execution of both manual and automated tests to validate functionality, performance, and security. Identify, document, and manage defects, ensuring they are resolved promptly. Quality Assurance: Ensure testing processes adhere to industry best practices and internal standards. Monitor and report on test progress, defect metrics, and overall system quality. Collaborate with development and operations teams to address and resolve issues. Validate customer journeys, end-to-end processes, and system integrations to ensure seamless digital experience. Coordinate testing across multiple CR, SR and projects to ensure on-time delivery of validated and stable releases.
Quality Governance & Reporting

Enforce adherence to TQA frameworks, policies, and quality control measures. Track and report key quality metrics such as defect leakage, test coverage, and test completion rates. Conduct test review sessions and quality audits to ensure continuous process improvement. Provide test summary and sign-off reports to management and stakeholders.
Stakeholder Collaboration:

Work closely with product owners, project managers, developers, solution architects and business analysts to understand requirements and deliverables. Communicate test progress, results, and issues to stakeholders, providing actionable insights and recommendations. Participate in project planning and review meetings to provide test-related input.
Continuous Improvement:

Evaluate and enhance testing processes, methodologies, and tools to drive efficiency and effectiveness. Stay informed about emerging technologies and trends in telecommunications and testing practices. Implement best practices and lessons learned to continuously improve testing outcomes.

Qualifications & Experience

Bachelor's Degree in Computer Science, Software Engineering, IT, or related field.

5-6 years of software testing experience

, including at least

2 years in a Test Lead role

. Prior experience in

telecommunications industry (consumer business focus)

is highly preferred. Strong leadership, communication, and stakeholder management skills.
Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM5,366.81 - RM10,000.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Experience:

software testing: 5 years (Required) team lead: 2 years (Required) telecommunication industry/project: 1 year (Required)
Work Location: In person