Solution Consultant – Equipment Troubleshooting

Kuala Lumpur, Malaysia

Job Description


:
Wood is actively seeking a highly dynamic and client-oriented Solution Consultant to grow our equipment troubleshooting services in the Asia Pacific Region. This role is dedicated to ensuring that our clients' operations are promptly and safely restored in the event of equipment underperformance or failure.
The Role
The role includes collaborating with internal teams to align our services with the desired outcomes of the client and has utilisation and sales expectations.
To be considered you must be a degree qualified engineer and have at least 10 years' experience in packaging, commissioning, maintaining or troubleshooting oil and gas process equipment. Experience in Computational Fluid Dynamics and business development will be highly regarded.
The role will require regular travel within Asia-Pacific, reporting into the Kuala Lumpur Wood office and to the APAC Operations Manager.
This position is offered on a permanent staff basis with ongoing career and professional development.
Our Clients and Projects
Designing the future. Transforming the world.
Our global specialist consultancy business encompasses 3,700+ professionals with industry-leading expertise in areas including decarbonisation, hydrogen, carbon capture and storage, renewables advisory, asset optimisation, and digital solutions.
A multi-sector business unit, we are focused on providing technical consulting during the planning, design, building, operation and optimisation of assets, facilities, and infrastructure across a range of end markets including energy, industrial, power, mining, and life sciences.
Responsibilities:
What we can offer

  • Meaningful and interesting projects delivered to leaders of industry across renewables and emerging energy sectors
  • Flexible working arrangements that balance client, team and individual needs offering hybrid and remote working where relevant
  • Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice
  • Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
  • Commitment to continued professional development; development plans that are tailored to your individual needs and interests
  • Global connections; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
Typical Responsibilities
  • Deliver an exceptional, seamless service experience to clients from initial inquiry through to the conclusion of the engagement, ensuring swift and thorough resolution of equipment issues.
  • Spearhead client engagement and facilitate sales of our equipment troubleshooting services.
  • Foster client loyalty and drive business growth.
Qualifications:
It takes a range of individuals to make up a diverse and flexible technical team. In this role we are seeking applicants not only with strong technical skills but also the ability to work innovatively and autonomously when required. We are looking for committed professionals who are keen to develop their own skills and career while being committed to contributing to the success of the team as a whole.
  • Degree in Mechanical Engineering, Aerospace Engineering, or a related field is recommended.
  • 10 years' experience or more in packaging, commissioning, maintaining or troubleshooting oil and gas process equipment.
  • 5 years' experience or more in project management.
  • A results-oriented, assertive individual who can effectively represent the interests and perspectives of our clients.
  • Excellent verbal and written communication skills, with languages additional to English highly regarded.
  • Demonstrated ability to complete technically complex engineering work scopes on schedule and budget.
  • Practical and analytical skills to collaborate with technical experts in crafting compelling work scopes.
  • A track record of working with both large-scale enterprises and mid-market operators in the energy or mining & minerals sectors is preferred.
  • Demonstrated ability to cultivate and maintain professional relationships.
  • An empathetic and positive approach, coupled with a genuine interest in understanding and addressing client needs to help them achieve their objectives.
  • Proficiency in using Microsoft PowerPoint, Word, and Excel for persuasive communication.
If you possess the requisite experience and are motivated to spearhead our equipment troubleshooting engagements in the Asia Pacific Region, we invite you to apply for this exceptional opportunity to help our industrial clients solve their most pressing production concerns.
These are career development opportunities where you will:
  • Join a growing consulting office of the world's leading energy service firm
  • Have exposure to a diverse array of complex engagements in the energy industry
  • Have an excellent opportunity for personal technical development through global network of Wood technical experts
About Us:
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people.
Diversity Statement
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

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Job Detail

  • Job Id
    JD1093357
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned