Offer description

$ 2,500.00 (monthly) Permanent contract Full Time Job Requirements:
Min 2+ years in the Spa industry
Min 2+ years supervisory experience
Previous experience in a high-end spa environment is an asset
Administrative
Competent in Microsoft Office Suite
Exhibits a professional vocabulary in all communication with guests.
Anticipates guest\xe2\x80\x99s needs or offers a personalized recommendation.
Have Leadership skills
Strong communication and interpersonal skills
Emotional Maturity
Creative Problem Solving Skills
Provides feedback and supports all team members
Create motivating work environment
Adheres & enforces organizational policy and procedures.
Willing to work on public holidays and weekends
Reports to: Spa Directors

Job Scopes:
Assist in overseeing the daily operations of the Spa outlets to ensure the delivery of exceptional guest experiences.
Duties & Responsibilities
Perform all duties of the Spa & Spa Reception: spa product & service knowledge, bookings & reservations, sales
Reconciliation & cash-out, inventory control.
Supervise all staff on shift, create employee schedules, administer disciplinary action and conduct performance reviews
Product knowledge and training, supply orders, inventory counts and month-end reports
Oversees Spa Frontdesk duties when absent to ensure exceptional guest experiences
Assists with Marketing and Treatment Development
Inventory Management
Respond to any guest inquiries or concerns regarding
their treatment or experience in Spa outlet
Ensures employees are providing Exceptional Customer
Service and adhering to high standards
Oversees Cleanliness and Presentation of the Facilities

Salary Range: RM2500-RM3000 Requirements

• Minimum education level: Vocational
• 2 years of experience