Job Description

Role Responsibilities

Produce quality QCO review output - Undertake a broad range of QCO reviews of FCSO Risk Irrelevant closures with appropriately calibrated error classification. Ensuring that all reviews are completed to a high standard, in line with internal timelines and in line with AAA and FCC Policy and Procedures.

Responsibilities*

Strategy*

\xc2\xb7 Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls.

Processes*

\xc2\xb7 Publish quality control results and lead discussions with the investigative teams to highlighted identified exceptions and thematic trends, if any

\xc2\xb7 Adhere to expected deadlines as stated in the DOI\xe2\x80\x99s through proper work-flow planning with existing resources and recommend appropriate process/DOI changes where required

\xc2\xb7 Participate in weekly/bi-weekly/monthly business meeting as required and provide an update on the QCO results as required to the forum.

People & Talent *

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\xc2\xb7 Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.

\xc2\xb7 Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

\xc2\xb7 Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.

\xc2\xb7 Collaborate with training teams to input to training curriculum to support closing of capability gaps.

\xc2\xb7 Ensure the respective team is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.

\xc2\xb7 Ensure staff in the respective team have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.

Risk Management*

\xc2\xb7 Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.

\xc2\xb7 Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management.

QC outcome including supervisory checks to be shared with OR testing team for performance of CST/KCI

Governance *

\xc2\xb7 Propose control improvements, enhancements and simplifications where appropriate.

\xc2\xb7 Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Control Outcome framework.

\xc2\xb7 In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.

\xc2\xb7 Collate, analyse and and identify key thematic trends in QCO results and report/assist in reporting to senior management and relevant governance/risk committees. Assist in reporting of QCO of key regulatory/audit action items, if any.

\xc2\xb7 Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCC function.

Regulatory & Business Conduct *

\xc2\xb7 Display exemplary conduct and live by the .

\xc2\xb7 Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

\xc2\xb7 Lead the [FCSO team] to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

\xc2\xb7 Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders*

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\xc2\xb7 FCC Controls representatives in group and country.

\xc2\xb7 FCSO processing teams

\xc2\xb7 Internal and External reviewers

Other Responsibilities*

\xc2\xb7 Embed Here for good and Group\xe2\x80\x99s brand and values in FCC Controls,

\xc2\xb7 Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Qualifications*

Training, licenses, memberships and certifications

5 to 10 years of relevant work experience in the following areas:

[For Monitoring:

\xc2\xb7 AML and terrorist financing Transaction Monitoring investigation/surveillance skills

\xc2\xb7 Knowledge of key Money laundering regulations, financial crime patterns and the money laundering risks involved in the products and services offered by the bank

\xc2\xb7 Working knowledge of Transaction Monitoring systems (e.g. Actimize, Norkom. Mantas)

\xc2\xb7 Analysis skills: able to analyze data trends and out of pattern activities, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely.

\xc2\xb7 Banking: knowledge in terms of customers, products and transactions with expertise in at least one customer segment (retail, corporate and institutional banking, private banking, correspondent banking, Trade)

\xc2\xb7 Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service oriented attitude.

\xc2\xb7 Excellent communication in English (articulation and writing).]

\xc2\xb7 ACAMS preferred but not required

Role Specific Technical Competencies

• Compliance Policies and Standards Core

Compliance Advisory Core
Compliance Review and FCC Assurance Advanced
Surveillance (including Screening and Monitoring) Advanced
Investigations N/A
Compliance Risk Assessment Entry
Regulatory Liaison N/A
Manage Change N/A
Manage Projects N/A

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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