Job Description

Description

Primary Objective:

• Support business and functional group to address gaps and automate processes.
• Help to implement processes and procedures for department which supports achievement of operational, service and financial goals.
• Responsible for planning and overseeing projects to ensure timely completion.
• Identify & engage with stakeholders on the process & system implementations.

Key Responsibilities:

• Analyze process & system gaps identified by stakeholders, BNM & Business and develop initiatives for implementations to address the issues.

• Identify root cause, propose process improvement & automation for the audit review highlighted by various authorities (Group Compliance, Bank Negara Malaysia, Securities Commission, FIMM and Group Internal Audit).

• Facilitate discussions on root cause on findings highlighted by reviewing parties (i.e. BNM, GIA, GC, etc) and surveillance reports.

• Tabulate & follow up action plan implementations for audit findings from the BNM Composite Risk Rating (CRR) and Group Compliance on the branch network.

• Make recommendation to relevant stakeholders for action plan and system enhancements to meet the project objectives.

• Drive the implementation and execution of the recommended solutions towards a complete closure via process improvement, system enhancement, elimination of redundant process, governance and independent reviews with reliable data support.

• Track & monitor the post implementation outcome and provide details report as intended end results.

• Verify issues highlighted, manage SLA and as directed or requested, to keep the business and senior management informed of the any issues that require to be addressed urgently

• Responsible to communicate and engage with branches and sales centre appropriately in giving supports and helps to improve their productivity.

• Keep abreast of changes in laws, regulations, professional standards and changes in the credit requirement & credit regulatory that could affect the business risk profile to ensure business comply with BNM/other agency requirement.
• Any other job function specify by supervisor and direct manager

Requirements

Requirements:
Bachelor Degree - Business Administration or any other discipline.

- Nil

N/A

• Strong analytic and problem-solving skills
• Strong business communication skills (written & verbal)

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards