Specialist, Enterprise Productivity (enterprise Applications)

Malaysia, Malaysia

Job Description


The Day-To-Day Activities

  • Capable to manage simple-to-moderate complexity application enhancements change requests & projects end-to-end; through identification of business requirements, technical capabilities & needs with goals of providing quality solutions via customized development, scripting, configuration, testing to ready-for-service (RFS) with periodic status updates to stakeholders.
  • Capable to run daily stand ups, sprint planning, sprint review and retrospective session.
  • Responsible for the development and testing of Enterprise applications systems that not restricted to SharePoint online webpart customizations, eForms & it\'s workflows, automation of repetitive tasks and integration to multiple business applications platform streamlining processes with measurable performance reports for all development works completed.
  • Maintains and supports the organization\'s portfolio of enterprise business applications to keep applications and platform free from security vulnerabilities on quarterly basis. Be accountable and ensure remediation works such as patches & upgrades completes on timely manner in accordance to IT compliance & security policies of organization.
  • Capable to perform top-level troubleshooting, investigation and debugging of technical issues through deeper understanding of the enterprise services functionality, network infrastructure and application logs checking with deep curiosity.
  • Gracefully & reliably track and follow through on assigned issues to resolution, including communications to all stakeholders.
  • Manage expectations and relationships with business users, external consultants and vendors to ensure project and enhancement deliverables, maintenance and support of enterprise applications are met with satisfied service level agreements.
  • Develop and maintain online knowledge-based forum setup by specific enterprise application platform suite to support collaborative rotational team model.
  • Knowledge based sharing could be in the form of wiki support pages & central repository that consists of standards operations procedures (SOP), functional and technical specifications document that highlights on detailed network infrastructure & integration setup, application processes and configurations, to operations manual that consists of support escalation flow covering all vendors and internal PICs.
  • Develop and keep documentations up-to-date on online central repository and wiki sites upon completion of a project or change requests upon closure of implementation tickets.
  • Ensure all tickets assigned is well linked, updated periodically and closed upon completion, inclusive supporting screenshots and evidence of what was done, what was tested and investigative information to build better knowledge based for internal team enrichment.
About You
  • Professional Degree in Computer Science/Information Technology or equivalent
  • Minimum 4 years of relevant working experience in Web Development, familiar with SharePoint Framework, .NET, C#, CSS, HTML5, JavaScript, jQuery
  • Knowledge of Application integrations and Database Management, familiar with MS SQL
  • Working experience with Forms and Workflow Management Systems, familiar with Microsoft Power Apps
  • Working experience in Dashboard Reporting, familiar with Microsoft Power BI, eazyBI
  • Experienced in Agile methodology, familiar with Jira Service Management, Jira Software, Confluence, ScriptRunner
  • Experienced in RESTFUL Web Services development
  • Experienced in Robotic Process Automation (RPA), familiar with Microsoft Power Automate, Python Scripting
  • Experienced in Scrum development Methodologies at work and ability to lead in daily Stand-Up, Sprint planning, Sprint review, and Retrospective.
  • Experienced in Continuous Integration and Continuous Delivery (CI, CD) model, familiar with Jenkins, GitLab
  • Experienced in Cloud development, familiar with Amazon Web Services (AWS), and Microsoft Azure
  • Ability to adapt to a fast-paced working environment for rapid rollout
  • Passionate with assigned work & Willingness to take on task, positive attitude
  • Think out of box, Customer focused & Proactively search for answer when in doubt and self-initiative to learn
  • Proven ability to work in team & independently with excellent interpersonal communication skills
What\'s Next ?Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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Job Detail

  • Job Id
    JD1036086
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned