Job Description

Location: Melaka
Job ID: 105787Job description
In your new role you will:

• Provide daily operational support for global IT Finance applications.
• Manage incident and service order tickets by receiving, categorizing, prioritizing, and tracking them using the Infineon ticketing platform.
• Conduct problem management to identify problem trends, perform root cause analysis, and carry out basic code analysis to support Infineon\'s findings with data; implement corrective actions, and communicate effectively with internal and global team members and business users.
• Provide functional consulting to finance business users, driving innovative ideas and process improvements.
• Support periodic finance activities (including but not limited to monthly, quarterly, and half-yearly activities) and ensure the smooth execution of these activities for the supported IT Finance applications.

Your profile
You are best equipped for this task if you have:

• Bachelor\'s degree in Computer Science, Software Engineering or equivalent.
• Knowledge in ITIL operational model.
• Minimum 2 years of working experience in IT, preferably with Finance application experience.
• Experience in PL/SQL programming to perform various operation tasks such as periodic activities, root cause analysis, consultation, etc.
• Proven working experience in troubleshooting and solving problems, providing high-quality customer service, and maintaining accurate documentation.
• Willingness to acquire broad knowledge about Finance applications, business processes, and supported applications.
• Ability to work collaboratively and efficiently with teams from multiple departments to ensure the orderly execution of proposed solutions/tasks.
• Good communication skills and teamwork.
• Ability to interact with business owners, developers and Finance team.

Note: 1-year renewable contract under 3rd party payroll partner and entitled to benefits according to the partner company.#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant\xc2\xb4s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.Does this sound like just the right challenge for you? If so, we look forward to getting to know you!(It only takes 90 seconds)

Infineon