Job Description

Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.Learn about the which makes everything possible.Discover how our diverse, talented people are leading the way in harnessing collective power of science, perspectives and passion to partner with our customers to solve their most critical challenges \xe2\x80\x93 and how you can play your part in our world-class team as a Specialist.We are seeking a highly skilled and experienced Collections Specialist to join our finance team. In this role, you will manage complex and high-value accounts, develop and implement advanced collection strategies, and lead efforts to optimize the collections process. You will play a key role in maintaining the financial health of the organization by ensuring the timely recovery of outstanding receivables. This role supports North America time zone and working days.This position is part of the Order to Cash Department, Pall Center for Financial Services (CFS) and will be in Petaling Jaya, Malaysia.In this role, you will have the opportunity to:

• Complex Account Management: Oversee and manage a portfolio of high-value and complex accounts, including those requiring legal or escalated actions. Develop tailored strategies for each account to maximize recovery.
• Strategic Collections: Create and implement advanced collection strategies and best practices to improve collections efficiency and reduce outstanding balances. Monitor and analyze collection performance metrics.
• Customer Interaction: Conduct negotiations with key clients and stakeholders, addressing complex payment issues and disputes. Build and maintain strong relationships with customers to facilitate smooth resolution of outstanding payments.
• Team Leadership: Mentor and provide guidance to junior and intermediate collections staff. Share expertise and best practices to enhance team performance and productivity.
• Dispute and Risk Management: Resolve high-level disputes and manage risk exposure by assessing account statuses and implementing appropriate risk mitigation measures.
• Reporting and Analysis: Prepare and present detailed reports on collection activities, including aging reports, recovery rates, and risk assessments. Provide insights and recommendations to senior management.
• Process Improvement: Identify opportunities for process improvements and lead initiatives to streamline and enhance collections operations. Implement new tools and technologies as needed.
• Compliance and Documentation: Ensure compliance with legal and regulatory requirements related to collections. Maintain accurate and up-to-date documentation of collection activities and customer interactions.

The essential requirements of the job include:

• Education: Bachelor\xe2\x80\x99s degree in Accounting, Finance, Business Administration, or a related field. Professional certifications are a plus.
• Experience: 5+ years of experience in collections or a related financial role, with a strong track record in managing complex accounts and leading collections efforts.
• Skills:

• Expert-level communication, negotiation, and interpersonal skills.
• Advanced analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Operating knowledge of ERP system \xe2\x80\x93 Oracle. Preferred but not mandatory
• Strong understanding of legal aspects of collections and risk management.
• Attributes:

• Highly detail-oriented with exceptional organizational skills.
• Proven ability to work independently and lead a team effectively.
• Resilient and able to handle high-pressure situations with professionalism.
• Working shift: *This is in line with your appointment role to support the US team.

• Daylight Saving - from 8.00pm to 5.00am or 11.00pm to 8.00am MYT
• Non-Daylight Saving \xe2\x80\x93 from 9.00pm to 6.00am or 12.00am to 9.00am MYT

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it\xe2\x80\x99s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at .At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow\xe2\x80\x99s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what\xe2\x80\x99s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit .At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Danaher