Spm Holder] Basic Salary Rm4700 Cantonese Speaker Customer Care Executive For Travel Platform @ Subang Jaya

Subang Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Applicants with SPM Certificate and above are welcome.
  • Proficiency in Cantonese (speak and listen)
  • Fluent in Traditional mandarin and English (Verbal, read, typing)
  • Have no issue to work on 24 hours Rotational shift (9 hours per shift including 1 hour break time)
  • Able to start working on 9th September
  • Have no issue to be fully work based at Subang Jaya, Selangor office.
Tanggungjawab
  • Handling inbound calls, Emails, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
  • To exceed customer\'s expectation in term of service & accurate information.
  • Work in team to achieve the required KPI elements SLA
  • Respond to customer questions or resolve problem related to their reservation or payment.
  • Review and approve request for booking cancellation and refunds.
  • Act as phone support for the booking platform.
Manfaat
  • Monthly salary: Basic RM4,700 + up to RM300 KPI Allowance + RM20/day Transportation allowance (10pm - 6am)
  • EPF & SOCSO
  • Dental claim up to RM500 per year
  • 14 days annual leave & 14 days medical leave
  • Walking distance to LRT
  • 1 - 2 months paid training provided.
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Job Detail

  • Job Id
    JD1056623
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Subang Jaya, Selangor, Malaysia
  • Education
    Not mentioned