Spm Holder | Salary Up To Rm4000 Mandarin Technical Customer Support Associate For Telco Service @ Petaling Jaya

Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Applicants with SPM level qualification and above
  • Proficient in Mandarin (Read, Speak, Type)
  • Basic English is required for this role
  • Have no issue to work on 7am - 3am Rotational shift (9 hours per shift including 1 hour break time)
  • Willing to commit on 5 days work per week and Public Holidays (Rotational 2 off days per week)
  • Able to start working on 16 October 2024
  • Have no issue to be fully work based at Petaling Jaya, Selangor Office
Tanggungjawab
  • Handling all inbound calls, Email, and Live Chat Pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
  • To exceed customer\'s expectation in term of service & accurate information.
  • Work in a team to achieve the required KPI elements SLA.
  • Troubleshoot technical problems of telecommunication services.
  • Assist on solving common technical problems.
  • Provide primary technical advice to customers with practical information and tools.
Manfaat
  • Monthly Salary: RM3,100 Basic Salary + Night Shift allowance up to RM400 + KPI allowance up to RM500
  • EPF and SOCSO
  • 12 days Annual Leave & 14 days Medical Leave
  • FREE Shuttle Service (Subang Jaya Komuter 7.45am - 10.15pm & Ara Damansara LRT 8.15am - 9.30pm)
  • Career Advancement Program
  • Well established Cafeteria with variety of food choices
  • Facilities: Pool + Gym + Rest & Relax Zone
  • One month paid training provided
KemahiranCustomer Service Mandarin Speaking Problem-Solving Telecommunications KnowledgeImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Maukerja

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1067477
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned