Job Description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world\'s top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

Develops and implements programs, projects or processes for an assigned customer account(s) (Business Unit). Develops and sponsors tactics to achieve strategic objectives across functional groups or within a business group through customer interaction. Influences strategic direction and develops tactical plans and completes complex assignments with minimal supervision or review, including contract negotiation and amendment. Provides comprehensive solutions to complex problems. End results are evaluated for achieving goals and objectives. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

\xc2\xb7 The Senior Business Unit Manager is a member of the plant strategic leadership team.
\xc2\xb7 Demonstrates an entrepreneurial spirit and drive.
\xc2\xb7 Full responsibility for a customer/site Profit & Loss (P&L) statement (generally across multi-sites or multi-customer assignments).
\xc2\xb7 Establishes and manages current customer relationships, striving to capitalize on organic revenue growth opportunities.
\xc2\xb7 Negotiates contract terms and/or amends established contract terms with customers.
\xc2\xb7 Exhibits demonstrated sales/revenue growth success with past and current customer base.
\xc2\xb7 Exhibits demonstrated successful relationship-building skills with high-level audiences at more strategic and senior levels within the organization.
\xc2\xb7 Responsible for the Request for Proposal (RFP) process for assigned customer accounts. May support RFP processes for others.
\xc2\xb7 Pricing (i.e. materials and value-add).
\xc2\xb7 The Senior Business Unit Manager is the leader of the workcell and is accountable for the operational and financial performance of that workcell.
\xc2\xb7 Manages the performance, developments, and rewards for direct reports. Indirectly manages work of others through Jabil\xe2\x80\x99s workcell business model.
\xc2\xb7 Full responsibility for continuous improvement of customer relationship performance metrics and customer satisfaction.
\xc2\xb7 Assumes leadership role in site-level strategic planning meetings.
\xc2\xb7 Manages and drives the Quarterly Business Review (QBR) process with assigned customer account..
\xc2\xb7 May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

\xc2\xb7 Excellent communication skills
\xc2\xb7 Global business awareness/experience (e.g., taxation, laws, culture)
\xc2\xb7 Extensive knowledge of total Jabil solutions available for offer
\xc2\xb7 Strong financial skill knowledge and aptitude (e.g. balance sheet and income statement)
\xc2\xb7 Strong operational knowledge (e.g., manufacturing, supply chain)
\xc2\xb7 Jabil tools (Financial system, quote process, etc.)
\xc2\xb7 Contract knowledge fundamentals
\xc2\xb7 Leadership/people-management skills

\xc2\xb7 Strong customer service skills and experience

ESSENTIAL SKILLS, ABILITIES AND EXAMPLE BEHAVIOR(S)

\xc2\xb7 ORGANIZE: Able to assemble appropriate resources (people, funding, material, support) to get things done; Able to manage multiple activities simultaneously to accomplish goals; Able to schedule and coordinate work of others; Able to establish efficient work procedures to meet objectives; Able to form the right structures and teams to enhance productivity
\xc2\xb7 SPEAK COMPETENTLY: Able to speak clearly and concisely; Able to use appropriate vocabulary for the audience; Able to get point across unambiguously and check for understanding
\xc2\xb7 DELIVER EXCEPTIONAL CUSTOMER SERVICE: Able to demonstrate sensitivity to customer needs (both internal and external) and proactively address customer needs; Able to make customer satisfaction a high priority
\xc2\xb7 NEGOTIATE: Able to apply effective questioning and listening techniques to determine each party\'s position; Able to look for common ground and build on areas of agreement to reach win-win outcomes; Able to ensure the agreed-upon alternatives have the support of all parties involved
\xc2\xb7 BUILD EFFECTIVE TEAMS: Able to promote team cohesiveness, cooperation and effectiveness; Able to actively seek the ideas and help of others, and contribute own ideas and actions to achieve team goals; Able to consider feelings and needs of others when working together to meet common goals
\xc2\xb7 COACH: Able to observe and track performance in order to instruct, guide, encourage, and support employees; Able to provide positive and developmental feedback on performance; Able to place emphasis on continuous improvement
\xc2\xb7 EMPOWER OTHERS: Able to establish an environment where risk-taking, ideas and initiative are encouraged; Able to "push down" authority and responsibility, creating a sense of ownership of jobs or projects; Able to reinforce and coach, offering help without removing responsibility
\xc2\xb7 INFLUENCE: Able to use effective communication and interpersonal skills to convince others to accept ideas or goals (with or without the formal authority of a higher position); Able to gain agreement and commitment from others to support and implement methods or processes
\xc2\xb7 MOTIVATE: Able to create enthusiasm for the work and a desire to excel as an individual or as a team; Able to solicit, use, and / or build on ideas of others; Able to recognize individuals for their contributions; Able to reinforce desired behaviors
\xc2\xb7 PROVIDE DIRECTION: Able to establish and communicate a common vision; Able to translate company strategy into team goals and objectives; Able to set clear priorities; Able to clarify roles and responsibilities through individual performance plans; Able to make self available for questions
\xc2\xb7 ACT WITH INTEGRITY: Able to demonstrate uncompromising adherence to ethical principles; Able to demonstrate honesty in all actions; Able to admit and correct mistakes promptly; Able to assume full responsibility and accountability for own actions
\xc2\xb7 DO WHATEVER IT TAKES: Able to maintain perseverance in the face of obstacles; Able to take charge, know what is needed or find out, and move forward; Able to stand up for ideas in the face of resistance; Able to work with others to expand on ideas
\xc2\xb7 DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to Jabil\xe2\x80\x99s policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products, services, and own performance against those standards
\xc2\xb7 BE DECISIVE: Able to make sound decisions within time constraints; Able to commit to a course of action, even in ambiguous situations, without excessive deliberation; Able to identify unique (but effective) solutions
\xc2\xb7 THINK STRATEGICALLY: Able to see the "big picture" and be future-thinking; Able to anticipate future trends and consequences accurately; Able to take a broad perspective; Able to create a vision of organizational objectives; Able to make decisions based on long-term company goals
EDUCATION & EXPERIENCE REQUIREMENTS

\xc2\xb7 Bachelor\'s Degree required. Masters Degree preferred.
\xc2\xb7 Degree in Engineering, Finance/Accounting, or Business Management preferred.
\xc2\xb7 Six (6) to eight (8) years work-related experience required, preferably in Financial or Manufacturing Operations fields.
\xc2\xb7 Industry-specific experience helpful and/or preferred
\xc2\xb7 Previous Business Unit Manager (or equivalent job) work experience preferred
\xc2\xb7 Or an equivalent combination of education, training or experience.

WORKING CONDITIONS

\xc2\xb7 Regular business hours. Some additional hours may be required.
\xc2\xb7 Travel requirements: Domestic and International, up to 50%.
\xc2\xb7 Climate controlled office environment during normal business hours.
PHYSICAL REQUIREMENTS
Sitting
Walking
Standing
Bending/Squatting/Stooping
Reaching
Balancing
Twisting
Crawling
Hands in water
Kneeling
Data Entry/Typing
Unusual hearing or vision demands: None specified
^Other physical demands or notes: Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver\xe2\x80\x99s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Jabil