Job Description

Requisition ID

191658

Date posted

11/13/2025

Work Location Model

On-site Flex

Work Location

Batu Kawan-Penang

Work Country

Malaysia

The group you'll be a part of

---------------------------------



The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The impact you'll make

--------------------------



Spares Operations & Spares Planning team drive the service parts fulfillment & optimization of value chain during installation, warranty and post warranty Lam tools. We are looking for an individual who can provide leadership to growing team in Malaysia consisting of customer service, spares escalation and spares planning function. Provide leadership, hiring, training & assimilation, performance & career conversations related activities with the team. The individual will be accountable to groom & develop the team. He / She should be able to drive continuous improvements.


Additionally individual would be expected to significantly contribute to reverse value chain activities for spares parts business where it enables the repair and refurbishment of defective parts for possible reuse. This leader is expected to individualy own various programs to support the charter of asset recovery team.

What you'll do

------------------

Team Leadership

: Lead and develop a high-performing team supporting multiple spares operations activities. Foster a culture of innovation, accountability, and continuous improvement.

Asset Recovery:

SupportRepairSupplier development and management and strategy, work scope documentation for migrating from repair parts to refurbished parts, develop local vendor capabilities, support the setup of defective part returns in local warehouses.

Performance Metrics

: Drive performance to meet / beat KPIs & drive operational excellence.

Who we're looking for

-------------------------

Years of Experience

: 15+ years of experience in supply chain or repair parts management parts, with at least 5 years in a leadership role within a high-tech or capital equipment environment.

Educational qualification

: Bachelor's degree in supply chain, Engineering, Operations, or related field (Master's or MBA preferred).


Strong experience in leading multi-disciplinary functional teams within spares operations, Parts Order fulfillment, Procurement/Vendor Management simultaneously working on multiple business processes


Experience in large industrial company with diversified and globalized supply chain and manufacturing operations along with demonstrated capability to work with global stakeholders


Deep understanding of global service operations.


Demonstrated experience in strategic planning - setting vision and objectives, creating strategies, forecasting and budgeting


Proficiency in advanced planning systems and ERP tools; experience with digital transformation initiatives is a plus.


Strong analytical and problem-solving skills, with experience in data-driven decision-making.


Ability to work independently with cross functional stakeholders and in a matrix organization structure


Excellent communication and stakeholder management skills across global teams.

Preferred qualifications

----------------------------



Experience supporting a global installed base with complex service logistics.


Familiarity with lean principles and continuous improvement methodologies.


Ability to thrive in a fast-paced, innovative-driven environment.


Customer-centric mindset with a focus on uptime and service excellence.


Experience in managing global organization

Our commitment

------------------



We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.


Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.