Job Description

Job : Technology
Primary Location : Asia-Malaysia-Bukit Jalil KL
Schedule : Full-time
Employee Status : Permanent
Posting Date : 20/Apr/2023, 1:33:28 AM
Unposting Date : Ongoing


The Role Responsibilities Job Summary The SRE Engineer leverages a strong technical background to translate business and user needs into either a working solution or a technical specification. The person will work closely with other team members and the application teams going through the SRE Transformation journey. The person will be responsible for developing and delivering any requirements specific to Observability and Service Level Objectives related projects. This role also involves innovation and delivering new tools to improve user experience and the reduction of toil while improving telemetry and observability for the supported applications. The SRE Engineer can have delegated responsibility.

• To support the Product Vision, Strategy, Roadmap and Delivery of Product KPIs in continuous alignment with the SRE Transformation Journey.
• Work closely with Delivery, Operations and design teams to ensure delivery of best in class services to customers and uninterrupted service for the customer.
• Governing the overall delivery process and standards followed within the team. Periodically revise / re-align with standards as required.
• Advocate delivery excellence, ensuring release quality.
• Manages the technological stakeholders and teams as required for better collaboration.
• Supports the experience team in product roadmaps and is an advocate for reusable tools for automation and standardization.

Strategy

• Support the technology roadmap for the Customer Experiences aligned with the Business and TTO Strategy, build what clients need. Research, analyze and think long-term.

Business

• Works closely with technology development and support team.

Processes

• Follow agile process for application development.

Risk Management

• Ensure all M7 risk being tracked and remediated.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key Stakeholders

• CPBB teams working on the journey, Engagement and Experience Management Team.
• System Development Heads for CPBB services.
• System Development Managers for CPBB services.
• All Technology staff involved in delivering and supporting our CPBB customers.
• Applicable Internal Country Technology Management Team.

Our Ideal Candidate

• 10 years of experience developing and scaling complex software environments for web services / applications.
• Prior experience on SRE, Observability and Monitoring is a plus and the priority.
• Hands-on experience with enterprise monitoring tools such as ITRS / Geneos, AppDynamics, Prometheus, Grafana, ELK stack.
• Hands-on experience in automation by using scripting such as Shell scripts, JavaScript, Python, etc.
• Working experience in software and database development using Java / J2EE / Postgres / Spring Boot / API.
• Good Knowledge in CI / CD tools such as Jenkins, Bitbucket.
• Experience in design and development of Data analytic tools for predictive analysis and monitoring is a plus.
• Experience in working with Cloud application hosting and maintenance is a plus.
• Good knowledge in Containers, Dockers, Microservices will be added advantage.
• Application performance tuning, performance analysis and tuning, analysing performance metrics is a plus.
• Working experience in Agile methodology.

Role Specific Technical Competencies

• Software Development
• Software Engineering
• Systems Software Infrastructure
• Platform Architecture
• Service Excellence
• Application Delivery Process
• Agile Development
• Software Product Technical Knowledge

About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers