Job Description

Engagement Management and Accounts Receivable, Analyst

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you\'ll do

Functional Tasks:
\xef\x81\xb1 To perform Engagement Management and Accounts Receivable invoices, collections and day-to-day transaction processing and ensuring delivery quality in terms of accuracy, completeness and timeliness on a daily basis.

• Report on overdue invoices, initiate the dunning process and generate reminders for overdue accounts, and provide for bad debts.
• Monitor and reconcile direct bank credits.
• Prepare customer statement of accounts.
• Process collections from customers, process debit and credit notes.
• Liaise with the Local Country on customer issues.

\xef\x81\xb1 To accurately process all Engagement Management and Accounts Receivable transactions within the given time frame, i.e. entered into SAP or rejected according to the established process and procedures.
\xef\x81\xb1 To ensure the accuracy and the completeness of the transaction processed.
\xef\x81\xb1 To attend to Shared Services Centre (SSC) communication channels e.g. email.
\xef\x81\xb1 To monitor and process the urgent request before specified deadline.
\xef\x81\xb1 Perform other duties as and when delegated i.e. back-up function, business process improvement initiatives and ad-hoc projects.
\xef\x81\xb1 Resolve Local Country queries related to statement of accounts, invoices and collection information on timely basis.

Service Management and Continuous Improvement:
\xef\x81\xb1 Execute work in accordance with the service management framework by providing timely and accurate customer service.
\xef\x81\xb1 Review backlog and cycle time reports to improve process flow times.
\xef\x81\xb1 Minimize number of transaction escalations by ensuring all transactions are processed within agreed service timelines.
\xef\x81\xb1 Ensure queries from Local Countries are attended to and resolved in a timely, responsible and proactive manner.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates / Analysts / Consultants across our Firm are expected to:

• Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate strong commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.

Requirements

Education:
\xef\x81\xb1 A recognised Diploma or Degree in Finance & Accounting.

Working Experience:
\xef\x81\xb1 Fresh graduates / Graduates with 2 years experience are encouraged to apply.
\xef\x81\xb1 Working experience in Finance SSC using SAP System is desirable.

Technical & Professional Knowledge:
\xef\x81\xb1 Recognizes and/or articulates knowledge and understanding of Engagement Management (Sales & Distribution) and Accounts Receivable and other accounting functions.
\xef\x81\xb1 Has been trained and/or brief exposure in accounting transactions. Understands basic accounting terminology and able to articulate the concept in day-to-day work.
\xef\x81\xb1 Has experience in using MS office tools (MS Word and MS Excel). Understands basic concepts and application of the tool in day-to-day use.
\xef\x81\xb1 Reads, writes and speaks fluent English and one of the following languages:

• Bahasa Malaysia
• Bahasa Indonesia
• Thai

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm\'s business contact number or business email address.

Requisition ID: 99581

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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