Job Description

Faculty/Department: Laurent Bleu Sdn BhdCampus: Kuala LumpurResponsibilities

• To provide assistance and support to the doctor in all aspects of the clinic operations including reception, consultation, procedures, customer service, products and services.
• To support clinic operation flow (front desk, registration and dispensary) - coordinating and planning clinic activities, communicate patient\'s needs, make referrals and serve as a resource person for insurance information.
• To ensure patients follow clinic\'s SOP. Ensure patient safety and execute appropriate action to ensure safe environment.
• To provide effective nursing care to patient; comprehensively assess patients\' needs; triage patients and report accordingly; manage messages from patients.
• To administer medication as assigned; serve as a resource person for knowledge of medication uses, side effects, and dosage; check for proper medication order; document medications; obtain required consent forms to administer immunisations; notify the pharmacies of physician-approved prescriptions; review drug samples to ensure they have not exceeded the expiration date; label sample drugs and educate patients of the medication administration.
• To be responsible for clinic housekeeping.
• To take part and play an active role in all activities organised by Laurent Bleu e.g. exhibitions, roadshows.
• ADMINISTRATION: To assist on daily routine of the clinic\'s administrative tasks (patient registration, patient billing, daily sales revenue, stock list, reports).
• STOCK MANAGEMENT: To assist in stock control and prepare stock report - ensure stocks are available and prepared prior to treatments - report any expired, damaged or missing products to the manager immediately - conduct periodical stock checks and prepare stock reports.
• TRAINING AND DEVELOPMENT: To maintain up-to-date knowledge on products and services - participate in the training programme and continuously strive to improve the delivery of products and services through training and feedback.
• To perform any other duties as assigned by the doctor, General Manager and Chief Executive Officer.

Requirements

• Possess at least a Diploma in Nursing.
• Possess at least a minimum of 2 years working experience in related field.
• Possess excellent communication and customer service skills.
• Detailed oriented, quick witted and pleasant personality.
• Possess a high knowledge in medical terminology.
• Possess the ability to maintain confidentiality.
• Possess current Nursing Annual Practicing Certificate.

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