Job Description

• Responsible for leading daily store operations, driving sales performance, and ensuring the delivery of an exceptional customer experience.
• Strong leadership, commercial acumen, and a deep passion for beauty and retail excellence.

• Lead, coach, and motivate the store team to achieve sales targets and deliver outstanding customer service.
• Drive key retail KPIs including average basket value (ABV), conversion rate, and customer retention.
• Manage daily store operations, visual merchandising, and inventory control to maintain brand standards.
• Monitor and analyze store performance, implementing strategies to improve profitability and productivity.
• Oversee staff scheduling, training, and performance management to ensure operational efficiency.
• Ensure compliance with brand policies, procedures, and health & safety standards.
• Collaborate with area and head office teams to execute marketing and promotional activities effectively.

Join a globally established beauty brand known for its innovation and quality. Take the lead in driving business performance while empowering.

• At least 8 years of experience in retail management, with proven success in managing people, store operations, and full P&L accountability.
• Strong leadership and team development skills with a hands-on management style.
• Demonstrated ability to manage and achieve KPIs such as ABV, conversion rate, and sales growth.
• Excellent communication, problem-solving, and decision-making abilities.
• Passionate about beauty, customer experience, and driving brand excellence.
• Commercially savvy with strong analytical and organizational skills.
• Flexible, proactive, and able to thrive in a fast-paced retail environment.

Client is an internationally recognized beauty brand celebrated for its premium skincare, cosmetics, and fragrance collections. With a strong presence in the luxury retail industry, the brand prides itself on its commitment to product innovation, customer experience, and empowering individuals through beauty.

• Opportunity to represent a globally renowned beauty brand with a strong market presence.
• Competitive remuneration package and performance-based incentives.
• Comprehensive training and continuous career development opportunities.
• Supportive and dynamic working environment that values leadership and innovation.

Skills Required