Store Supervisor

Mont Kiara, Kuala Lumpur, Malaysia

Job Description


Mohon

Kelayakan

  • Minimum SPM/ STPM/ Diploma or any higher qualifications.
  • Minimum 1-2 years of experience in a supervisory role in food and beverage industry or related field.
  • Experience in a fast-paced restaurant or retail environment is preferred.
  • Friendly and engaging personality, with the ability to create a welcoming environment for both staff and customers.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with a diverse range of people.
  • The capacity to handle pressure and solve problems in a calm and efficient manner, demonstrating patience in challenging situations.
  • A willingness to learn and adapt to new procedures, with the ability to quickly understand and apply new information and skills.
  • The ability to work effectively as part of a team, demonstrating a cooperative attitude and promoting a harmonious work environment.
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays, to meet the industry needs.
  • This role will be based at myBurgerLab 163 Kiara.
Tanggungjawab
  • Oversee the smooth running of daily operations at myBurgerLab outlets, including shift scheduling and store cleanliness.
  • To ensure the store operates as efficiently as possible.
  • Be the champion of excellent customer service in the store by consistently deliver a warm, welcoming, and enjoyable experience for every customer, handle any complaints or issues swiftly, and ensure our service is as speedy as IT is friendly.
  • Assist in developing, managing, and leading a high-performing team. This includes onboarding new team members, providing ongoing training, scheduling, and offering performance feedback regularly. The leadership should cultivate an environment of respect, cooperation, and positivity.
  • Ensuring the quality and consistency of our products is key to success.
  • Uphold our standards of food quality and presentation, and ensure that all products are served with the highest standards according to Standard Operating Procedures.
  • Manage inventory effectively, maintain our strict quality control procedures, and deal swiftly with any issues that arise.
  • Ensure all safety guidelines and protocols are followed within the store and oversee the proper use, maintenance, and cleanliness of all store equipment.
  • Regularly train the staff about safety regulations, conduct safety drills, and maintain an emergency response plan.
  • Create a balance between providing exceptional service and maintaining speedy operations.
  • Execute strategies and tasks that enhance quick and accurate product and service without compromising on customer experience or product quality.
Manfaat
  • Training Provided
  • Career development plan
  • Vibrant & friendly working environment
  • Medical and insurance coverage
  • Duty meal provided
  • Staff purchase discount
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Job Detail

  • Job Id
    JD1000781
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mont Kiara, Kuala Lumpur, Malaysia
  • Education
    Not mentioned