Assist in managing day-to-day restaurant operations including floor and kitchen coordination.
Ensure smooth shift transitions and proper handover between shifts.
Staff Supervision
Supervise crew members to ensure they follow SOPs in service, cleanliness, food handling, and customer interaction.
Act as the shift leader when the Manager is not present.
Customer Service
Ensure guests receive excellent service.
Handle basic customer complaints and escalate complex issues to the manager.
Inventory Control & Ordering
Monitor stock usage and assist in stock ordering and receiving.
Alert manager of low stock or over-usage.
Training & Development
Assist in training new crew members.
Guide team on product knowledge, hygiene, grooming, and service standards.
Cashiering & Reporting
Ensure accurate handling of cash and POS transactions.
Prepare shift-end sales summary and reports if needed.
Outlet Cleanliness & Safety
Maintain outlet cleanliness and ensure hygiene and food safety standards are met.
JOB REQUIREMENT :
Education:
Minimum SPM or Diploma in F&B, Hospitality, Business Management, or equivalent.
Experience:
Minimum
1-2 years
working experience in F&B (restaurant or cafe environment), with some leadership or supervisory exposure.
Skills Required:
Good interpersonal and leadership skills
Able to guide, coach, and motivate a team
Basic understanding of food hygiene and safety
Basic computer/POS knowledge
Others
Willing to work
shifts, weekends, and public holidays
Able to work in a
fast-paced environment
Willing to be
transferred/placed
at any outlet if needed
BENEFITS :
Basic salary range from
RM2,000
based on experience.
Performance incentive
Medical outpatient include dental
RM800
per year
Group insurance
WORKING HOUR :
45 hours on six-day work week basis
. The working hours, schedules and rest days for the outlet employees will be arranged and determined by the Outlet Head on a roster basis in accordance with the Company's operational policies.
WORK LOCATION :
OldTown White Coffee (No.35, Jalan Kebudayaan 8, Taman University, 81300 Skudai, Johor)
Job Type: Full-time
Pay: RM2,000.00 - RM2,300.00 per month
Benefits:
Health insurance
Application Question(s):
What is your expected salary ?
When you can start to work ?
Work Location: In person
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