Job Description

s: Responsible for assisting the store manager in executing store operations during scheduled shifts, deploying and leading the shift team to deliver great customer service. This includes opening /closing the store, supervising employees, delegating responsibilities, training baristas as needed and developing positive relationships with the staff & provides feedback to store manager on staff performance.

• Supervise all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Supervise store level personnel and in charge of seamless daily operation from opening to closing of cafe.
• Preserve excellent levels of internal and external customer service.
• Plan stock, perform inventory planning and purchase goods for respective stores.
• Perform inventory database for both consumables and food raw materials.
• Identify customers\' needs and respond proactively to all of their concerns.
• Comply with all health and safety regulations.n ownership environment with emphasis in motivation and teamwork..
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity.
• Ensure food served at the highest quality level.

Requirements:

• Minimum education qualification: SPM
• Years of relevant experience: 3-5 years related experience preferably in F&B. 1 year of supervisory experience.
• Knowledge in Food Hygiene Regulations is added advantage
• Connecting & engaging with customers
• Proficiency in English and Bahasa Malaysia
• Basic Mathematics skill
• Maintain a clean & organize environment
• Upselling on food, beverage & merchandise
• Provide quality beverage & food products
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

For more information, please WhatsApp\'s us at: 017-3800813 Our Headquarters: Mesra Retail & Cafe Address Mesra Retail & Cafe Sdn.Bhd. Suite 10.01 & 10.05, Level 10, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur Personal Data Protection:
Mesra Retail & Caf\xc3\xa9 Sdn Bhd is fully committed to the protection of Personal Data and compliance with the Personal Data Protection Act 2010 (\xe2\x80\x9cAct\xe2\x80\x9d). Mesra Retail & Caf\xc3\xa9 Sdn Bhd assures that any Personal Data collected, stored, processed and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within Mesra Retail & Caf\xc3\xa9 Sdn Bhd. We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy statement. By clicking on \xe2\x80\x9cApply\xe2\x80\x9d, I agree to the data privacy statement, and I accept it. Job Type: Full-time Salary: From RM1,800.00 per month Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift
• Early shift

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Paka: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• F&B: 2 years (Preferred)