Job Description

: -

Proactively engage with customers to understand their needs, recommend products, and assist them through the sales process, while providing attentive and personalized service by addressing inquiries, resolving issues, and maintaining a friendly, approachable demeanor. Maintaining the presentation of merchandise product on shelves, ensuring they are arranged neatly, restocked in a timely manner, and visually appealing to customers. Handle cash transactions accurately and efficiently, process customer payments using the point-of-sale system, and ensure that correct change is given, adhering to cash handling policies and procedures. Deposit cash into the bank and manage cash exchange, including the handling and processing of cash notes to ensure accurate and secure financial transactions. Uphold high standards of cleanliness and hygiene in the store and work areas, including merchandise product display areas, countertop, and equipment, to ensure a safe and pleasant environment for customers and staff. Adhere to the Standard Operating Procedures (SOPs) set by KKM and Halal standards, ensuring compliance with all regulations. Ensure that all documentation for staff members, including both local and foreign workers, is prepared and maintained at the outlet, with all required permits, certifications, and relevant paperwork up-to-date and compliant with regulations. Assist the manager with inventory management by conducting periodic stock counts, monitoring product levels, identifying items for restocking, and managing stationery stock levels, including placing orders to maintain adequate supplies. Actively participate in promotional opportunities and product demonstrations or special offers, to drive sales and maximize revenue opportunities, and engage in upselling techniques to increase average transaction value. Responsible for scheduling employees working shift and managing staff performance and disciplinary issues. Support and collaborate with fellow team members to achieve sales targets and operational goals, and assist in training new hires on store procedures, product knowledge, and customer service best practices. To perform other ad-hoc tasks assigned by the superior.

Work Requirement: -

Candidate must possess at least SPM or equivalent. At least have

1 Year experience

in same job role in F&B industry. Previous experience in retail sales, preferably in a bakery or food-related environment. Excellent customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills and proficiency in operating cash registers. Must be able to work a flexible schedule including OT, weekends, and public holidays.

Why Join Us: -

We are providing

attractive salary package

including attendance allowance, incentive, and performance bonus.

Staff purchase with discounted rates

, given to those who wish to purchase company products. We are providing

staff meal

everyday. We are providing

On-Job Training.

EPF, SOCSO, EIS

are provided.

Salary increment

will be based on regular employee performance reviews. We practice a

vibrant & energetic working culture

and comfortable working environment

Company-wide annual dinners

will be held every year, as employee recognition award celebrations. You will have plenty of

opportunity to grow

as a pioneer in our industry.
Job Type: Full-time

Benefits:

Meal provided Opportunities for promotion Professional development
Work Location: In person