Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Supervisor, Reconciliation Production Services



RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is a processing hub that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements \xe2\x80\x93 income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our \xe2\x80\x98centres of excellence\xe2\x80\x99 and to implement/leverage standard processes globally.

What will you do?

• Ensure daily deliverables of Cash/asset reconciliations are completed, sign-off all checklist daily to ensure staff had followed procedure and control to complete daily reconciliations.
• Point of escalation for the team.
• Conduct training for the team on Cash & asset reconciliation, procedural updates and process training to enhance teams knowledge on the process.
• To be responsible for ensuring that reconciliations provide direct support and value to the business through initiatives that result in greater effectiveness and efficiency.
• Perform root cause analysis to drive the reduction of breaks
• To cover manager during their absences.
• Investigation of all cash and asset breaks to ensure team has correctly assigned their breaks, reduce departmental errors.
• Accountable for the identification and escalation process for reconciliation breaks which may represent a financial or reputational risk to the business or clients.
• Ensure weekly break analysis is perform and escalate when necessary for break that has no notes, invalid notes and aged breaks.

What do you need to succeed?

Must-have

• 3-5 Years of financial services industry experience in an operations environment
• Good reconciliations knowledge
• Experience on Custody/Shareholder services
• Understanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting
• Ability to work under pressure and to prioritize actions.
• Demonstrate coaching and leadership ability.

Nice-to-have

• University degree in accounting/finance or business concentration or equivalent experience.
• PC literate in MS Office applications

What\xe2\x80\x99s in it for you

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Job Summary

Address: Cyberjaya, Selangor, Malaysia

City: MYS-SELANGOR-CYBERJAYA

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: Investor and Treasury Services

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-01-06-08:00

Application Deadline: 2023-02-28-08:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Royal Bank of Canada