Job Description

Professional, Full Time (Contract)
Your new role
This position plays a vital role in fostering a safe, inclusive and engaging living environment within the student residence community. The supervisor will ensure compliance with residence policies and regulations, provide administrative support, and act as a key liaison between residents and management.
Key responsibilities

• Support the Senior Officer in managing the daily operations of the Student Residence.
• Serve as the focal point for residents, addressing requests, feedback, and concerns in a timely and professional manner
• Maintain a proper and organized filing system for all residence-related documentation.
• Report security incidents, maintenance issues and policy violations.
• Monitor maintenance progress to ensure timely resolution according to the set timelines.
• Coordinate official and unofficial communication to residents.
• Conduct periodic room inspections.
• Handle and resolve resident requests and issues professionally, ensuring prompt action and follow-up.
• Coordinate and monitor fixed asset movement and conduct annual physical asset checks.

About you
To be successful in this role, you will have:

• Minimum, Diploma in Business Management/Hospitality Management, or a related field, with relevant working experience.
• Demonstrated a high level of motivation and enthusiasm for working with people, with the ability to handle customer enquiries effectively and positively.
• Demonstrated strong interpersonal and communication skills, with the ability to relate well to students, colleagues, and stakeholders at all levels.
• Demonstrated ability to prioritise workloads and manage multiple tasks to meet deadlines.
• Able to work independently with minimal supervision, as well as collaboratively as part of a team.
• Experience in managing and updating records and databases, maintaining a systematic filing system and generating reports when required.
• Experience working with students in an educational setting or institution is an added advantage.
• Being able to speak Mandarin is an added advantage.?

Closing Date: Open until filled
Interested applicants are invited to submit a latest resume which includes addressing the selection criteria, a covering letter, names and contact details of at least two referees and certified copies of your academic credentials.
How to apply:
Please address your applications to:
Staffing Management Section,
Human Resource Department,
Curtin University Malaysia,
CDT 250, 98009 Miri, Sarawak, Malaysia
To submit an application, please click on the Apply Now button.
Alternatively, you may email your applications to:
Only shortlisted candidates will be notified.
Disclaimer:
Curtin (Malaysia) Sdn Bhd reserves the right at its discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time.

Skills Required