Job Description

Job Summary

We are seeking a proactive and experienced Logistics Supervisor to oversee our supply chain operations, catering to both B2B and B2C channels. The ideal candidate will have a strong background in logistics management, a track record of ensuring efficient operations, and the ability to lead a team in a fast-paced environment. This role involves managing daily operations, optimizing processes, and ensuring seamless coordination between suppliers, warehouses, and end customers.

Key Responsibilities

Operations Management

: Plan, implement, and oversee logistics workflows for B2B and B2C operations. Manage the movement of goods, ensuring timely deliveries to business clients and consumers. Optimize order fulfillment processes to maintain high accuracy and efficiency levels

Team Leadership

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Supervise and mentor logistics staff, including drivers, warehouse workers, and coordinators. Schedule and assign daily tasks to ensure smooth operations. Conduct performance reviews and implement training programs.

Inventory and Warehouse Management

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Monitor inventory levels and coordinate with procurement teams to prevent stockouts or overstocking. Ensure proper storage, handling, and tracking of goods in the warehouse. Implement strategies to optimize warehouse space and reduce costs.

Customer Coordination

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Maintain strong relationships with B2B clients and B2C customers. Address and resolve delivery issues, delays, or complaints promptly. Collaborate with the sales and customer service teams to align logistics with business goals.

Performance Monitoring and Reporting

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Track key performance indicators (KPIs) such as delivery times, cost efficiency, and customer satisfaction. Prepare regular reports and present insights to management for decision-making. Implement continuous improvement initiatives to enhance operational performance.

Qualifications

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Proven experience (3-5+ years) in logistics management, with exposure to both B2B and B2C operations. Strong leadership and team management skills. Proficiency in logistics software and ERP systems (e.g., SAP, Oracle, or similar). Excellent problem-solving and decision-making abilities. Strong communication and interpersonal skills. Familiarity with industry regulations and safety standards.

Preferred Skills

Certification in Logistics or Supply Chain Management (e.g., APICS, CILT, or equivalent). Experience with e-commerce logistics and last-mile delivery. Knowledge of lean logistics and process optimization techniques.

Work Environment

May require extended hours during peak periods.
Job Types: Full-time, Permanent, Contract

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person