Job Description

Job SummaryWhat is the opportunity?Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their \xe2\x80\x98centres of excellence\xe2\x80\x99 and to implement/leverage standardised processes globally.You will be supporting Europe business, working on shift hours of 4:00pm \xe2\x80\x93 1:00am or 3:00pm-12:00am.What will you do?

• Works closely with manager of department to achieve department and organization goals.
• Evaluates performance of staff and conducts appraisal for direct reporting.
• Constantly seeking increase production accuracy
• Action oriented \xe2\x80\x93 exhibits drive, motivation, communication and decision making skills
• Displays leadership and demonstrates ability to adapt to changes
• Identifying and encourage process improvement ideas.
• Manage the efficiency and productivity of the team to ensure all static data is maintained and updated in an accurate and timely manner
• Achieve all SLA\xe2\x80\x99s that have been agreed
• Analyse and Interpret Management Information
• Reviewing of process procedures periodically

What do you need to succeed?Must-have

• At least a College degree
• Any prior banking experience in operations / Back office is a plus
• PC literate in MS Office applications Excel and
• Word Knowledge of different investment instrument types
• 4 years relevant Securities Operations/financial services experience
• Ability to work under pressure and to prioritize actions
• Motivated, flexible, able to be part of a team
• 2\xe2\x80\x93 3 years of managerial experience

Nice-to-have

• Systems literate
• Good Verbal and written communication skills
• Process Improvement and innovation.
• Planning

What\xe2\x80\x99s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time ManagementAdditional Job DetailsAddress: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYACity: PutrajayaCountry: MalaysiaWork hours/week: 40Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2024-08-26Application Deadline: 2024-09-12Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

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