Job Description

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KEY RESPONSIBILITIES

Manage and resolve supplier quality issues, including audit planning, inspection, and corrective action follow-up. Report to the Site Quality Manager and support operations in understanding and meeting customer requirements for new material qualifications. Work with purchasing, design, and engineering teams to evaluate and qualify new suppliers and products according to customer and company quality standards. Conduct and lead supplier and customer audits -- covering scheduling, execution, documentation, and closure of audit findings. Monitor and assess supplier performance to ensure compliance with quality, cost, and delivery expectations; prepare regular performance reports and supplier scorecards. Review and analyze supplier quality documents (inspection and test reports) to ensure alignment with specifications and standards. Handle rejected materials from IQC, IPQC, OQC, or customers -- perform initial analysis, communicate with suppliers, and drive timely resolution. Provide training and technical support to suppliers on quality requirements, continuous improvement, and problem-solving techniques. Define and implement production part qualification requirements based on customer specifications. Perform other duties as assigned by supervisors to support overall quality objectives.

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

Demonstrate strong skills in preventive quality methods, compliance, statistical data analysis, critical thinking, structured problem solving (8D), and business process improvement using key metrics. Experienced in managing supplier quality issues and establishing product and process quality control for equipment assembly lines. Knowledgeable in regulatory compliance, product/process/system audits, and ISO 9001 Quality Management Systems. Proficient in quality tools and methodologies: Process FMEA, SPC, MSA, Lean Manufacturing, Six Sigma (DMAIC), 8D, CAPA, and QC 7 Tools (e.g., Pareto charts, fishbone diagrams). Skilled in process data analysis and basic statistics for continuous improvement and performance optimization. Capable of reading and interpreting technical drawings with understanding of GD&T principles. Experienced in conducting supplier audits and collaborating with suppliers to resolve quality and process issues. Strong communication, leadership, and team management abilities. Familiar with SolidWorks, Microsoft Office applications, and measuring instruments such as calipers, height gauges, and CMM. Able to support 6S and continuous improvement initiatives. Proficiency in Mandarin is required to work with Chinese-speaking business partners.

EXPERIENCE AND QUALIFICATIONS

Minimum Diploma or Bachelor's Degree in Engineering or a related technical field; Mechanical Engineering background is a plus. 3-5 years of experience in Quality departments within Automation, Machine Maker, Tooling, or Contract Experience in manufacturing industries preferred. Familiar with ERP, MES, Agile, or other relevant shop-floor systems. * Proficient in Bahasa Malaysia, Mandarin, and English for communication with overseas customers and vendors.