Update shipment arrival information in TMS (TANGO)
Perform required interaction incl. document transfer with Import Customs Clearance Team or external customs broker - as applicable
Receive Carrier\'s Arrival Notice
Check shipment arrival at CFS (Container Freight Station) and confirm in TMS (TANGO)
Request cargo release information, documents and freight invoice from Carrier - as applicable
Perform required interaction incl. document transfer with Import Customs Clearance Team or external customs broker - as applicable
Receive Original HBL from Consignee and confirm receipt in TMS (TANGO) - as applicable
Check actual shipment arrival date with Carrier and confirm in TMS (TANGO) - as applicable
Check shipment delivery status and confirm in TMS (TANGO) - as applicable
Check empty container return to CY (Container Yard) and confirm in TMS (TANGO) - as applicable
Ensure that Original MBL is surrendered to Carrier at origin or destination - as applicable
Create exceptional and accessorial income reserves and cost accruals in TMS (TANGO)
Check container arrival at CY (Container Yard) and confirm in TMS (TANGO)
Perform required interaction with CY (Container Yard) and port authorities - as applicable
Provide delivery information to Hinterland Transportation Team (if merchant\'s haulage) and/or to Carrier and/or to 3rd party NVO (if Carrier\'s haulage) -
Manage and resolve invoicing disputes with vendors
Request update from/with MDM Team (Master Data Management) as applicable
Receive and/or upload relevant Vendor documents to digital archive (ODM) - as applicable
Send \'Shipping Advice\' and \'Arrival Notice\' to Consignee (Sender shown as "Customer Management")
Timely and accurate completion of activities in TMS (TANGO)
Ensure compliance with Customer specific KPI\'s - as applicable
Provide self-pickup instructions to Consignee - as applicable (Sender shown as "Customer Management")
Send delivery details to Consignee - as applicable (Sender shown as "Customer Management")
Provide shipment details (manifest) to customs authorities - as applicable
Provide "Change Advice" to Consignee - as applicable
Continuously monitor container pickup status at CY (Container Yard)
Continuously provide demurrage & detention details to Import Customer Management Team
Confirm self-pickup details in TMS (TANGO) - as applicable