Support Technician (shah Alam)
Shah Alam, M10, MY, Malaysia
Job Description
s:
Report to Service Manager. Serve customers at the front desk and cover onsite services when necessary. Handle documentation and ensure proper record-keeping. Answer customer calls and respond to email inquiries promptly. Follow Standard Operating Procedures (SOP) and schedules to meet daily demands and quality standards. Perform any other duties as assigned by the immediate superior.
Job Requirements:
Customer Focus and Problem-Solving Skill:
Dedication to understanding and meeting customer needs.Communication Skills:
Strong verbal and written communication abilities.Multitasking and Time Management
: Ability to juggle multiple tasks and prioritize effectively.Teamwork and Independence
: Collaborative spirit to work well with colleagues and contribute to team success.General Technical Familiarity
: Understanding of computers, smartphones, and relevant applications.Travel Flexibility
: Willingness and ability to travel as needed.Preferred Job Qualifications:
At least a SKM / Diploma / Degree certification. Fresh graduates are welcome to apply. 6-12 months of working experience in Sales & Service of IT-related industry will be an added advantage. Candidates with technical knowledge and experiences in sales / business / manufacturing are encouraged to apply.
Central Region:
Shah Alam, Selangor
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Other Locations Available for Apply:
East Coast Region:
East Coast Mall, Pahang
Southern Region:
Johor Bahru
East Malaysia:
SOHO Kuching, Sarawak
Job Type: Full-time
Pay: From RM2,400.00 per month
Benefits:
Dental insurance Health insurance Maternity leave Parental leave Professional development Vision insurance
Work Location: In person
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Job Detail
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Job IdJD1216179
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationShah Alam, M10, MY, Malaysia
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EducationNot mentioned