Job Description

• Review and e-route incoming SWIFT messages to the respective departments.
• Ensure all the incoming SWIFT messages are routed to the correct departments by end of the day.
• Follow-up on any unclaimed Swift Messages.
• Perform reconciliation on the Swift messages routed.
• Swift message creation as per Business Units/branches\xe2\x80\x99 requests
• Assess and perform post transactions IOB (Incomplete originator and beneficiary information) screenings for SWIFT messages.
• Follow-up on those transactions with incomplete information with remitting banks
• Tracking and Reporting of the IOB transactions to Compliance department
• Reporting/updating of volume statistics related to swift messages.
• Handle monthly SWIFT billing allocations to the respective departments and preparation for journal postings if required.
• Manage the Swift Ops team mailbox to address requests/queries from stakeholders on related tasks
• To monitor system availability & escalate promptly to management whenever required and to manage situation such that service timelines are not impacted.
• To perform ad-hoc tasks as assigned by the supervisor.
• To participate in UAT/Projects as and when required.

• Relevant experience in banking with exposure to banking operations
• Knowledge and experience in SWIFT messaging and Swift Alliance Access (SAA) is preferred.
• High attention to details, quality of works and ability to multitask effectively.
• Strong communication skills, both verbal and written, with the ability to effectively interact with team members, business units, bankers and customers.
• Ability to work independently and collaboratively in fast-paced, deadline-driven environment.
• Strong team player, able to take initiative and provide support during staff shortages or emergencies.
• Proficient in Microsoft Windows applications \xe2\x80\x93 Word, Excel & Power-point.

OCBC Bank