Job Description

Job Overview

You will be responsible for implementing new and sophisticated systems as well as managing and maintaining existing critical IT systems. You will be involved in the delivery of IT infrastructure projects, systems administration, and support across a broad range of technologies, from server, storage, networking, security, and cloud and on-premise infrastructure.

Responsibilities:

? Contribute to the design, implementation, and administration of the whole IT infrastructure (cloud, storage, server, network, and security).

? Maintain systems and infrastructure support ticket queues, ensuring tickets are resolved in a timely manner and SLAs are met.

? Educate and cross-train the systems administrators in various offices in Dubai, Cyprus, and other entities on infrastructure and systems concepts and solutions.

? Participate in project delivery to ensure it complies with the design and requirements provided by the management, head of IT, other IT teams, or external vendors.

? Provide expert and thoughtful advice and guidance across the whole range of technologies.

? Proactively identify weaknesses or issues of existing solutions and provide recommendations for future upgrades.

? Ensure all implemented projects and systems are well documented and handed over for proper support and maintenance procedures.

? Ensure our business continuity and disaster recovery plan is up to date, regularly reviewed, and well maintained.

? Ensure a 'security first' mindset and best practices are always followed for each implementation and administration

? Assist in the management and maintenance of existing storage, network, and server infrastructure.

? Carry out advanced troubleshooting and take ownership of technical issues through to resolution.

? Be an escalation point for all complex or systemic issues.

? Other IT systems and infrastructure-related tasks as required.

Requirements:

? Bachelor's Degree in a relevant field or equivalent experience.

? 5+ years' experience as a systems administrator or similar role in a medium- to large-sized organization.

? Have been extensively involved in several infrastructure-related project deliveries, infrastructure upgrades, and migrations.

? Advanced knowledge of Windows Server and core Microsoft services (AD, DNS, etc.), virtualization, backup systems, and replication.

? Advanced knowledge with hands-on experience with Amazon Web Services, Azure, or other public cloud providers.

? Advanced knowledge of networking fundamentals, routing protocols, and LAN/WAN technologies such as switches, firewalls, and wireless access points.

? Good knowledge of Python, Bash, PowerShell scripting, SQL Server, MS 365, and Google Workspace administration.

? IT certifications in relevant fields are highly regarded (VCP, MCSE, Cisco, AWS).

Benefits:

? 22 days of annual leave for rest and rejuvenation

? Wellbeing allowance to support personal wellness and self-care

? Comprehensive corporate insurance coverage for peace of mind

? Complimentary breakfast every Friday to kick off the weekend right

Job Types: Full-time, Permanent

Pay: RM5,500.00 - RM7,000.00 per month

Experience:

System Administrator: 5 years (Preferred) Windows Server and core Microsoft services (AD, DNS): 3 years (Preferred) Cloud platform: 3 years (Preferred) Scripting: 3 years (Preferred)
Work Location: In person