Job Category: IT Degree Level: Bachelors : Job Summary:
Ensure continuous availability and reliability of factory systems (MES, Automation, SPC, etc.) to support 24/7 manufacturing operations.
Provide technical support and troubleshooting for system-related issues affecting production lines and factory users.
Act as the primary escalation point for system outages or performance degradation, coordinating with internal teams and external vendors to resolve issues promptly.
Collaborate with IT infrastructure, cyber security, and engineering teams to implement system upgrades, patches, and improvements.
Monitor system performance and proactively identify areas for optimization or risk mitigation.
Maintain documentation for system configurations, support procedures, and incident reports.
Lead or participate in incident response and root cause analysis for major system events.
Support user training and onboarding for factory systems and tools.
Qualifications:
Bachelor's degree in Information Systems, Computer Science, Engineering, or related field.
Ability to work in a fast-paced, high-availability environment, including on-call support rotation.
About Us: onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world. More details about our company benefits can be found here: About the Team: We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.