Job Description

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About The Department
UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank's growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.
As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.
Job Responsibilities
You will be involved in the end-to-end software development lifecycle and support for Digital Banking (which could be projects, quarterly change requests, L3 production fixes). This includes analysis and design to development, implementation, testing and support. You will be expected to work closely with both business and technical teams to drive technical / system requirements lifecycle from abstract product vision up to detailed technical requirements.
You will also be responsible for quality assurance of the solution designs and technical documentation deliverables in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the Digital Banking leads to plan and manage transitioned deliverables.
Other responsibilities include:
Analyse user requirements and convert technical requirements to design documents
Evaluate and analyse existing system interactions and processes to identify potential impacts for internal applications & downstream application platforms.
Create technical documents for the end to end solution design with accurate details and clear indication of system dependencies
Work closely with Domain Architects, technical leads or developers to drive solution design sessions for in-scoped applications
Communicate complex technical issues to business users other stakeholders in plain language and analogy
Participate in Sprint Planning activities and conduct Defect Triage
Test, maintain and recommend software improvements to ensure strong functionality and optimization
Work with developers to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
Execute continuous service improvement and process improvement plans
Ensure complete documentation with full traceability and change management
WHAT WILL HELP YOU SUCCEED IN THIS ROLE
Adopt an uncompromising attitude when it comes to quality and help raise bar of products and team members
Be a team player who communicates effectively and professionally with both internal and external customers
Identify ideas to improve system performance and impact availability
Make good technical decisions that provide solutions to business challenges in digital banking
Embrace tackling and resolving complex technical design issues
Possess strong problem solving and decision-making skills while exercising good judgment
Leverage analytical and problem-solving skills to translate functional specifications into technological solutions
Multi-task and change from one task to another without loss of efficiency or composure
Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Ability to relate technical information to non-technically inclined individuals
Ability to understand the big picture - can step back and understand the context of problems before applying analytical skills to address the issues
Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner
Job Requirements
PREFERRED QUALIFICATIONS
At least 5 years' experience in software development, preferably in digital banking
Minimum 1 year of experience in driving technical/systems requirements lifecycle, from abstract product vision to detailed system requirements
Strong business and technology knowledge in retail banking, credit/debit cards, ATM and payment systems as well as internet and mobile banking domains
Proficient in end to end solution design and technical documentation
Experience in development, preferably full stack with experience in React, Java, Spring Boot and microservices architecture
Familiarity with web content management systems, Adobe Experience Manager Forms and Sites and/or TeamSite would be good to have
Strong analytical skills and detail-oriented
Able to analyse and verify that user requirements are technically feasible, and suggest alternatives or improvements
Experience in Agile practices
Strong communication skills to communicate with both business users and technical teams
Experience in troubleshooting issues and defects, performing root cause analysis and providing solutions
Experience in service management/production support
EDUCATION
Bachelor's degree/University degree in Computer Science, Engineering, or equivalent experience
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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